PROSWL Technology Private Limited, is an IT service company that specialise in offering End To End Solutions & managed services to businesses and organisations. Our focus is to manage organisations end-to-end IT operations so that you can save time and focus towards your core business activities.We provide a wide range of solutions. Like1) Computing (Laptop, Desktop, Printers, Servers etc)2) Network Designing3) Managed Wi-Fi Solutions, UTM and Firewall, SD WAN Services4) Video Surveillance, CCTV Solutions with AI5) Server Room Setup, Active Switching, Passive Cabling6) Managed Internet Lease Lines & Access Control7) Video Conferencing Solutions8) Online / off-line Technical Support 9) End to End Electrical setup & support. ETC.Our team comprises highly skilled and experienced professionals who are dedicated to delivering quality services that meet and exceed your expectations. We are a team having experience of more than 15+ years of relative domain. We specialise in customised solutions as per customer requirement. We love doing things differently and are eager to work on challenging and new tasks making it constantly evolving and improvising the new updated requirements.To ensure seamless services to organisations, we have structured programs in place to meet your steady and dynamic technology requirement.We believe that differentiating your business from your competition is critical in today's world. As your IT partner, we can help you handle the day-to-day management activities of your IT infrastructure, enabling top management to focus on growth areas for the company. Partnering with us gives you access to our expertise and essential support for top-line solutions. Our comprehensive geographic coverage ensures that your risks are minimise with reduced operational costs. We are uniquely poised as the perfect partner for your IT operations and needs.

Spearheaded company-wide IT projects, to institute new technologies and optimize IT Operations. Ensuring scalability with growth, improved productivity, reduction in revenue leakage, and enhanced capabilities by planning systems to automate problem-to-resolution processes. Defining service standards as per global best practices, governance structures, and best practices that serve as benchmarks for excellent service. Formulating strategic IT transformation plans and implemented target operating model leveraging new business enablement. - Working on Long Term and Short-Term IT Strategy and Road Map mainly focusing on business need & support- Setting up robust network & infrastructure, elimination of local servers & finding process gap & optimization, W/H mobile app, access control for security, MPLS / VPN Setup, Firewall, WiFi security etc.- Implementations of security systems, NMS, Zero Trust, G-Suite admin, ITSM, Email Archiving solution etc.- Application integration between DarwinBox, G-Suite & Fresh Service etc & new system launches.- End to End CRM support which includes 100% availability of Telcos, Robust solutions cost optimizations etc.- Implemented RPA (Robotic Process Automation) for finance and HR which reduced the manpower cost and increased accuracy.- IT Infra and IT project handling and getting delivered on time.- HRMS systems implementations and end to end support.- Develop IT strategy and roadmap with a prime focus on Digital Transformation - including Cloud Migrations and SaaS as a platform. - Defined & implemented various IT Policies, Digital compliances for licenses, digital assets, Security & Monitor adherence. Focus on documentation, creating a knowledge bank to ensure knowledge is not retained with a limited set of people. - Responsible for IT Security, Data Protections, Cyber-attack Prevention. Done Security Audits and Implemented IT Security Systems and Policies.

Application Development and Designing (Software):- Technical coordinator & SPOC for “BI Qlick View” implementation in Shalimar Paints Ltd.- Designed and developed portal for “Sale Forecasting & Rolling Sales Plan” for sales team.- Designed and developed portal for “Complaint Management System”.- Designed and developed portal for “Scheme Management” for marketing team.- Designed, developed & maintained “Daily activity reporting” system for sales team.- Designed and developed portal for “SSO & Batch uploader”.- Conceptualized, Designed, developed and executed the “Mobile Sales Application” for order booking, payment collection, tour plan etc.- Setup “HRMS Intranet” application in group & connected with “Web Based Auto Attendance System”.- Conceptualized, executed the Auto SMS service and the Auto Email service for the team.

Application Development and Designing (Software):- Developing intranet web application for internal reporting in ASP.NET / C# for internal staff - Designed new dashboard for customers to check their orders, commission & orders status.- Designed dashboard for AM/RM/Management team.- Conceptualized, executed the Auto SMS service and the Auto Email service for the team. - Initiated the idea and executed auto alert system - Designing & Providing customized reports & analysis to management team.

- Developed intranet web application in ASP.NET / C# for internal staff - Developed in-house fully automated CRM Application for registering Customer Complain in system. The application is developed in C# by using two databases in MS Access & SQL Server. - Developed in-house Pull SMS application for online production update, the application is developed in ASP.NET with using two databases Oracle & SQL Server.- Conceptualized, executed the Auto SMS service and the Auto Email service for the Mary Kay India - Developed “Window Services by using C#” to update our local MS Access & SQL databases from remote database Oracle & SQL - New warehouses city, state setup & mapping in system.- Initiated the idea and executed auto alert system - Responsible for handling active directory on server for creating and disabling users, system’s account management.- Managing user’s account and access on Citrix Server. - Updating Online site, internal ordering site & SAM for new promotion & product setup in system- Successful implementation of published desktop in group - Responsible for updating Mary Kay India’s Website - Negotiating with different vendors for hardware and software deals- Managing servers, network, and EPBX installation and solving problem related to software/ hardware- Responsible for connecting and managing remote sites (Gurgaon, Delhi, Mumbai, Ludhiana, and Mizoram) to MK global network and handling any problem related to hardware / software on the remote site.- Implementing and supporting VOIP.- Settings up servers (file and print server, domain controller, and EPBX). - Successfully implementing Access card systems for attendance in group.- Responsible for handling software in group related to all departments and hardware problem.- Managing EPBX system with online remote control and all reporting/ functions such as Graphic Real Time Display (GRTD), voice sharing, data sharing, IP phones, and call tracing/ recording.

Application Development and Designing (Software):- Developed application DMS for company in Visual Basic 6.0 using Crystal Reports 9.0 and MS Access - Set up daily auto backup process for taking backup at corporate site in Delhi from remote location Sonepat and Himachal plant.- Set up mail server (One Earth Mailer) for emails in group. - Successfully installed and implemented payroll package connected with figure print attendance systems in group for auto calculation of attendance and salaries.- Responsible for handling all software in group related to all departments.- Responsible for implementing and installing new software and upgrade. - Imparted basic training of computers to computer operators- Responsible for product study, system study, preparation of system requirement document, resource identification and allocation, schedule monitoring, project status review, and implementation Support (System/ Network) and Troubleshooting:- Connected all sites of Group (Delhi, Sonipat, Himachal, and Roorkee) through VPN for data transferring and Voice sharing- Set up wireless network Wi-Fi in corporate office, Delhi.- Managed EPBX system with online remote control and all reporting/ functions such as voice sharing, data sharing, IP phones, and call tracing/ recording.

- Successfully implemented HMSI software provided by the Corporate HMSI.- Developed project for Service Schedule in Visual Basic 6.0 with Crystal Reports and MS SQL Server 2000.- Set up local network connectivity for file and printer sharing.- Helped in preparation of ISO 9001 and 14001 documentation for the firm.- Successful implemented software provided by Maruti for servicing and repairing of Maruti cars.

Job Profile: To teach the student of the A, B & C level and also teach the students of the short terms courses MS Access, VB 6.0, C, & C++ Etc.Achievements: Helped to complete the projects of the all-level students.