Amit Kumar Email & Phone Number

Luxembourg

Leading a team of 20 leads and analysts

Luxembourg

Led a team of 20 leads/analyst responsible for planning MEU Customer fulfillment network comprising 34 Fulfilment Centers.Drove peak hiring strategy in a labor constraint German market to hire a total of 6K hires in 2023 which led to a cost saving of $96MN & an improvement in customer fulfillment speed by 1000bps YoY.

Luxembourg

Bangalore

Bangalore

• Designing new work flows in business lines, shaping existing systems to match industry standards across verticals of Product Management, Operations & Logistics & Business Development• Developed & Implemented Process changes to reduce Cancellation rate by 20%• Implemented Logistics & Communication level changes to optimize the delivery process & reduce RTO• Planning (working closely with different vendors ) & Successful execution of Gold ATM project • Primary research, Vendor identification, Business Planning for the category launch of Smart Jewellery• Created post-purchase communication methods to increase transparency & enhance customer experience

Gurgaon, India

Business Development & Strategy Building in LazerKen/ Sales & Marketing Devising Strategy for operation inside the organization and for the new manufacturing plant being setup Primary and secondary market analysis for Import vs. Sourcing strategy for heavy metal sheet structure Field visits & primary market research for Business competitors analysis

Chennai, Kolkata, Mumbai

I worked as Senior Systems Engineer in BFSI Domain of Infosys.Some of my responsibilities included : Worked on Implementation & Product support for Infosys’s banking product Finacle Responsible for handling Data Migration of some of the biggest government and private bank to Finacle Worked at multiple client location to understand their problem statement and provide solution for the sameDeveloped complex tools based on SQL & PL/SQL for successful migration of data to the platform Subject Matter expert on Trade Finance Module of Core Banking SolutionExpertise in workings of SQL, PL/SQL scripts, Unix, Excel, VBA Programming Level 1 product support for Finacle after the implementation.

Master Of Business Administration (Mba), Marketing, 3.6 Out Of 4.3

Activities and Societies: Head of Photography Club at the Institute, Member of Cultural Society of the Institute, served as the Batch.

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, 8.1

Activities and Societies: Vice Chairman of "Indian Society of Technical Education"​ students chapter at the institute. Was responsible.