Amit Mathur Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Program-managed implementation of BlueConic and Tealium Customer Data Platform (CDP) and integrations with other MarTech/ CRM/ eCommerce platforms.- Manage full MarTech Stack lifecycle starting from Statement of Work, Business & Tech Discovery, Technical Design, Data Mapping, Implementation, UAT, Go-Live followed by ongoing sprints to deliver BAU Use Cases, insights & optimization- Build and maintain strong, long-term relationships with clients to understand their needs, preferences, and objectives.- Identify opportunities to upsell or cross-sell additional products or services to existing clients, contributing to revenue growth.- Collaborate with internal teams (e.g., sales, marketing, product development) to successfully deliver products or services that meet client expectations.- Develop and implement account strategies aligning with client goals and the company's business objectives.- Oversee the financial aspects of client accounts, including budgeting, invoicing, and ensuring timely payments.- Gather and analyze client feedback to continuously improve products, services, and the overall client experience.- Track multiple tasks and projects to ensure all KPIs and SLAs are met.- Implemented and established a Project Management Office (PMO).

Singapore, Singapore

- Define project scope and deliverables aligned with business goals, and provide guidance on functional and technical requirements, including Salesforce Sales & Commerce, and Marketing Cloud.- Establish and maintain comprehensive project plans using industry-standard workflows and best practices, leveraging tools like Microsoft Project, Smartsheet, Confluence and JIRA.- Coordinate and manage relationships with partners and stakeholders, including Salesforce Architects, Developers, Business Analysts, and third-party vendors.- Oversee project development throughout its lifecycle, offering continuous support to the team and ensuring adherence to the best practices.- Manage project deliverables to ensure they are completed on time and within scope, utilizing Agile methodologies.- Monitor project progress and performance, providing timely updates to stakeholders through Dashboards and Reports.- Manage project budget, estimate required resources, and allocate participants effectively.- Implement and manage project scope and change control processes, escalating issues through the Change Management protocols.- Define and manage the Internal QC and User Acceptance Testing (UAT) for confirming the defined Quality standards.- Ensure quality assurance by maintaining and enforcing high-quality standards, and performing regular audits.

Singapore

- Managing co-ordination of the partners and stakeholder engaged in project work- Define the Project Scope and deliverables that support the business goals; Provide guidance on the Functional and Technical requirement- Establishing and maintaining full-scale project plans using the defined workflow and best practices- Managing the project deliverables in line with the project plan.- Manage Project Budget and Estimate the resources and participants require accomplishing Project.- Direct and Manage Project development throughout the project lifecycle and provide support to team- Manage the project scope and change control and escalating issue where necessary- Monitoring project progress and performance and reporting on the progress of the project in a timely fashion to stakeholders/project board.- Definition and Management of the User Acceptance Testing programQuality Assurance: making sure the quality standards are met

Singapore

- To plan, schedule and execute all stages of enterprise software, and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets. - Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Noida Area, India

Guide team through full product lifecycles and provide technical guidance and assistance as needed.Developed and managed SharePoint 2010 application plugins and features.Manage scope, schedule, and quality, while continuously identifying and mitigating underlying risks.Collaborate with stakeholders to elicit and review Requirements and Design.Provided technical direction for design, database development, programming, testing, and support.

Application Development in SharePoint 2007 & 2010.Technical and operational planning and strategy development and application.Assisted project manager on software application development. Initial project documentation, created and edited technical documentation for non-technical and technical audiences.

MS.NET and SharePoint application development.Configuration Management, Code Review, Testing & Maintenance

MS.NET Web & Application development.Configuration Management, Code Review, Testing & Maintenance