Founder
CurrentCaribbaConnect is an Online Virtual Concierge solution that provides tourists access to browse and book hand-picked local activities & services before they get to their destination.Accomplishments:- Initiated, managed the development of and launched an inventory and availability management system for tour providers.- Created a revenue stream through commissions by initiating, developing and launching a concierge portal allowing booking activities based on live availability.- Significantly increased revenue by initiating and developing partnerships with key hotels such as the Marriott and other regional content experts. - Simplified payout process by automating a large part of the payout process to the service providers and partners through Braintree, iPayout and Paypal. - Increased organic traffic by adding a blog that answers tourist questions.- Increased purchase conversion by integrating Tawk.to, a live chat application, to initiate conversation with visitors.- Initiated a customer reach-out program and increased sales by providing a free guide about the vacation spot in return for email subscriptions.