Amit Nagpal Email & Phone Number

Lagos, Lagos State, Nigeria

In my role as the Head of Human Resources at Shalina Healthcare in Lagos, Nigeria, I successfully drove and implemented transformation-led people initiatives in the DRC and West Africa region. My focus on talent management, talent acquisition, and employee benefits has resulted in a more engaged and productive workforce.

► Talent Management: Help Leaders & Teams to accomplish superior and sustained performance through talent planning, org restructuring and competence mapping. Including assessment centers and succession planning. ► Maintaining positive Employee Relations, leading from the front union negotiations, and handling sensitive matters with patience and positive attitude. Effective in managing the on-ground labor issues and enhancing harmony / camaraderie by fostering connect and communication.► Spearheaded the L&D interventions at the Nigeria Plant, to ensure SOPs are adhered with respect to the Pharma Compliance Standards.► Help Leaders & Teams to unleash potential/power to deliver best performance & be more productive in all spheres of work & life by constantly engaging the talent, communication, and process improvements from the business operations perspective.► HR Technology business case & implementation – Darwin Box in the region► Working with HR Shared Services team on process standardization and offsite payroll delivery model, enabling excellence in execution.► Engagement surveys and action planning to ensure seamless and consistent employee experience, enhancing the employee value proposition.

Gurgaon, India

► Executive Search Assignments for Leadership Hiring ► Designed the Performance Management Program ► Introduced robust processes and policies to build a strong employer brand as “Employer of Choice.”► Partnering with Founders and CEOs to design the people strategy aligned with the business goals► Contributed to Key Organization Effectiveness initiatives - Location Strategy, Organization Restructuring, Operating Model, Defining Vision for the Operating Centers, Strategic Workforce Planning for Top Talent.

Gurgaon, India

► As the Head HR, Scaled migrations to Shared Services Framework across ME & Africa ► Working ‘on-ground’ implementation of HR policies and processes across R&D, Manufacturing (Mobile and Consumer Electronics), R&D and Sales verticals. ► Revamping the Recruitment Strategy for better utilization of internal resources versus external source of hirings.► SSC Process Transition for MENA & Africa, covering 30 countries and approx 4000 employees. End To End Strategy and its execution. Completed the Payroll Transition for 12 countries within a 6 months.► Introducing 'Cost Effective' operational strategies, including vendor centralization, headcount planning and cost forecasts.► Change management efforts at the manufacturing sites, R&D locations and at the corporate level.

► Leading the HR Shared Services function for Asia and EM with a team of 15 associates, supporting Manufacturing and R&D organizations. ► Contact Center Operations, HR Process Delivery including Payroll, Workday Support and Employee Life cycle related HR processes. ► Flexibility to work on new initiatives as per the Global Mandate and Culture setting, advising and coaching the team to be 'Smart' and 'Supportive' as a change management initiative and open to feedback and learn as we grow as a big team.► Process Transitioning and Improvements on Workday► Working with the Global Workday Specialists on process enhancements and customizations to support the business need.► Driving the change management across manufacturing locations and other offices.

► Head of Central HR Operations team driving standardization and execution of key HR processes across R&D, Manufacturing and Sales verticals. ► HR Automations Initiatives to improve upon key/critical HR processes and its interface with HR Master Databases to create one globally aligned HR system and HRIT Framework.► Managed the ‘Ranbaxy-Sun’ Merger, part of the core HR Project Team. Aligning policies for the combined entities, global communication plan, helpdesk setup support for employees post –merger, data support to the management to take informed decisions. ► Global Mobility for Long Term Assignees under the International Mobility and Talent Exchange Program

► Direct reporting to the Head of HR, this role was to act as a customer’ and ‘advisor’ to the HR Shared Services function for the Services BU. ► The purpose was to align delivery with the business need in terms of managing the employee life cycle process for PAN India locations. This included setting up the processes for a consistent delivery, continuous governance and sustain the delivery excellence by continuous focus on process improvements.► Employee Engagement Initiatives► SAP HRMS► HR Operations and Execution

► Setting up of HR function, end to end processes including process automations for effective, timely and accurate delivery. This includes all employee life cycle processes from recruitment, onboarding to exit, compliance, governance and continuous process improvements initiatives, across its centers present in Noida and Chennai.► Crafting the HR Shared Services Delivery model for Technology, Banking and Captive Business Units► Transition and transfer of resources to build the capability center, required for delivery of the key processes.► Study conducted on the cost versus benefit analysis to identify the processes that needs to be moved to HR SSC► Building up the Compliance Function for HR Audits► Employee Benefits: Designed the HR policy framework, Flexi Pay Plan and Company Car Policy for employee benefits and tax savings.

Post Graduate, Human Resources Development

Bachelor'S Degree, Business/Commerce, General