Over 24 years of demonstrated career success in Architecture and Management of IT initiatives, Client Interaction, Onshore / Offshore Coordination and Team Building.14+ years of strong Duck Creek Architecture, Design, Portfolio / Program / Project Management experience. Demonstrated ability to deliver complex programs with aggressive timelines and stringent SLAs across various geographies.Deft in managing and leading teams for running successful development / maintenance / support initiatives with experience of developing as well as improving processes and service standards for business excellence.Strong analytical and problem-solving skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.Significant experience in all phases of SDLC including architecture, design, integration, scoping, estimation, planning, risk management, finalization of specifications, change control, resource administration and quality management. Well-versed with ITIL processes and specialized in transitioning development teams to support mode.