• Currently leading PM team for building a new strategic growth area. My responsibilities include defining product roadmap, prioritizing strategic investments for growth, identifying areas to scale across PMs, Data science and engineering teams. https://docs.microsoft.com/en-us/dynamics365/fraud-protection/psp-overview • Owned roadmap and execution strategy for fraud protection on whole of Microsoft’s ecommerce businesses including Azure, Xbox, Office, Advertisement, Surface, and Rewards with annual $1B revenue impact with AI based fraud protection and reduced false positives.• Defined vision, led PM team for feature development, partnered and managed dependency across various Microsoft teams (Microsoft Research, Azure Identity and Dynamics) and shipped Account Protection capability https://docs.microsoft.com/en-us/dynamics365/fraud-protection/ap-overview • Worked on legal, data privacy, GDPR compliance to launch product’s beta.• Did competitive analysis to identify feature gaps with market needs and competitors to help build product roadmap.• Closely worked with pilot customers to understand customer pain points and improve onboarding experience to help scale as product grows.• Worked with Microsoft’s business planning, finance, and Customer support team to define product COGS, margin, pricing, and customer support processes as we launched product to market.• Built competitive advantage for product (Transaction Acceptance Booster ) by partnering with issuing banks, it required ideation, proof of concept, product development, monitoring results followed by PR activity.

• Built modern AI based fraud protection system for all Microsoft ecommerce businesses (Azure, Office, Xbox, Bing, Surface, Windows) with focus on scale, revenue impact and customer experience. Processing billions of $ worth transactions annually including peaks during holiday season.• Defined strategy and product development for fraud protection on various new Microsoft initiatives such as Xbox Gifting , Microsoft Rewards , Gift cards, Mobile carrier billing, Family Funding , enabling new payment methods across globe such as SEPA, ACH, PayPal, Alipay, China Union Pay. Leading to millions $ growth in revenue while keeping fraud attacks and false positives under control.• Identified gaps, defined strategy, technical specification, and led product development to protect Surface device exchange and “Buy online pick up in store” scenarios for Microsoft hardware businesses. Driving impact of millions of $ in fraud protection.

• Business requirement gathering, defining technical specifications, and leading team of developers for Microsoft’s chargeback representment system. Brought positive impact of millions of $ to Microsoft’s revenue by removing third party dependency.• Defined technical specifications, feature priorities, managed across team dependency and release management for Fraud Operations and Customer Support tools for Bing Advertisement and Bing Rewards.

• Understood business requirements, defined technical specification, and led a team of developers across multiple time zones to build data warehouse for Microsoft’s Bing (live) cashback program.

• Developed admin experience module for Microsoft’s Natural Language Processing group that was used to manage user access.