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Amit Ray is listed as Launch your Podcast or YouTube | Founder, CrazyTok | LinkedIn Top Voice | Serial Entrepreneur | Author, Podcaster | CX Consultant | ex Grab, Uber, Citi at CrazyTok Ventures, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at uber.com and a matched LinkedIn profile for Amit Ray.
Amit Ray previously worked as Founder at Crazytok Ventures and Convener at Iim Alumni Sg. Amit Ray holds Mba, Systems & Finance from Indian Institute Of Management, Calcutta.
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AeroLeads found 1 current-domain work email signal for Amit Ray. Compare company email patterns before reaching out.
At CrazyTok we help businesses and busy professionals/ solopreneurs launch, produce and grow your own branded audio or video podcast. We offer a comprehensive, reliable and affordable service that fits pretty much every budget and is optimised to deliver agency-level output at near-freelancer level prices.We are able to do this because because of the unique combination of operations, technology and content creation capability I've built over 15 years.Operations and Tech:I was part of the GrabFood founding team, supporting three years of hyper-growth by shaping Merchant Operations into an ultra-efficient machine. We reduced merchant onboarding SLA from several weeks to just 1 day, increased workforce productivity 50%, improved onboarding conversion rates 3x, tripled our merchant base in months, established a scaled merchant engagement program, improved our collections rate and managed a Covid-era WFH transition for 500+ operations agents with no drop in productivity. I also worked to make GrabKitchens a source of sustainable advantage in Indonesia, one of our most heavily-competed markets, and transitioned our B2B Supplies business from a heavily loss-making, high-touch model towards a more profitable remote engagement model supporting XX thousand merchants.At Uber, I grew support operations 100x over three years, building a support powerhouse with thousands of front-line agents and 16 support centers covering 12 countries in SE and N Asia (SENA). We then aggressively drove down contact rate by 70% from peak, generating $x0 millions in annual savings, improving the Uber experience through actionable insights and making Customer Experience a competitive edge. Content Creation: Previously I was co-founder of Go!Places, making travel content for historical sites. We were two-time winners of Singapore's prestigious SiTF awards, industry challenge winner of the inaugural Singapore Travel & Tourism industry Hackathon and a recipient of Singapore government grant funding. I was also founder at Helium Communications, an social media firm that helped Singapore-based SMEs get more per marketing dollar.I am also an author, podcaster and musician.
Listed skills include Strategy, Management, Product Management, Business Development, and 38 others.
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90% of new podcasts wither and die before they even reach double-digit episodes. This is largely because most podcasters start their shows part time and are simply unable to keep up with the 8-10 hours of work needed every week to keep new episodes coming. This is unfortunate, because a lot of good stories and intriguing insights are lost this way - just.
Satellite Beach, Florida, US
I offer small checks at pre-seed and seed stage to startups with at least an MVP, initial traction and a robust go-to-market plan. I am happy to brainstorm or offer expert advice on your go-to-market plan, customer onboarding, customer success/ support, operations and marketing.Early investor in multiple startups, including- GajiGesa: FinTech startup.
Writer/ Podcaster for CrazyTokHost of shows offering practical advice on personal finance, career growth and entrepreneurship. Look for MoneyTok and JobTok on Google/ Apple/ Spotify podcasts and register at crazytok.online to get free tools and resources to get you started------Best-Selling Children's AuthorAuthored two historically-themed children's.
Singapore, Singapore, SG
Led our expansion into three exciting new frontiers:- Cloud Kitchens support our merchant's growth by letting them test new markets and cuisine concepts risk-free, with limited capex and additional support and in-app visibility- Cloud Retail is an early avatar of instant commerce, bringing 7-11 style convenience to your doorstep- B2B Supplies creates value.
Singapore, Singapore, SG
Merchants are key to the success of GrabFood. We do our best to keep them happy on our platform while looking for ways to create increasing value for their businesses, both online and offline.Specifically:1. Ensure our operations are responsive to their needs - we aim to deliver what they need quickly and with empathy and understanding2. Ensure they gain.
Singapore, Singapore, SG
Customer Success is a small team with huge impact. We help our users (Merchants, Delivery Partners and Consumers) get maximum value from the Grab platform and ecosystem.We manage the end-to-end customer journey, co-design the product roadmap, conceptualise and incubate new services and strategic initiatives. We're proud to be shaping the future of Food!
San Francisco, California, US
I lead our physical and virtual support organisation for millions of Uber and UberEATS users across the region. We have four key mandates:- Ensuring our team and broader support network is happy, engaged and high-performing: I lead a team of 150+ engaged, high-performing employees, 500+ contractors and 1,500+ outsourced support staff. We solve difficult.
Singapore, SG
A shot of Helium will make your ideas soar!Helium specializes in intelligent, end-to-end execution of marketing projects. We are experts in three areas:1. Digital and print design and publishing2. Content writing and editing3. Digital communication channels and supporting tools and technologiesMost of us come from corporate backgrounds and hence we are.
New Delhi, IN
Go!Places is on a mission to make travel more fun! We have made comic-style guidebooks to monuments in India and audio guides for your iPhone. Now we are working to make your vacation more delightful with the Wotabout app. Wotabout is for frequent travellers who don't have the time or inclination to plan in detail. It uses GPS to help you discover big and.
New York, New York, US
Financial Reporting Operations (FRO) is a 1,300-person Citi shared services organization that is rapidly expanding due to company initiatives towards consolidation. I head business planning and analysis for the organization, managing an overall budget of about $100 million. In addition, I manage global projects, employee recognition and vendor management.
As the head of the Program Management Office, am responsible for program management of all initiatives across CBS-Asia. I have a good visibility into planning and management at an organization-wide level, reporting into the senior management team and, for certain projects, directly into the business head.Responsibilities include:- coordinating the monthly.
Responsible for business development (software products and services sales) in the Hong Kong and Philippines markets.Requires presentation and networking skills and demands extensive interaction both within the company as well as with prospective clients.
This role requires me to manage our multi-channel banking product from a business perspective. Responsibilities include business planning and product strategy, overall management of product profitability, sales support (product demos, proposals, market research), product roadmap definition, market and competitor analysis, preparation of product / sales.
I was in the role of a senior business analyst for a large CRM implementation in Europe. The client was a global Fortune 500 bank. I was responsible for the analysis of customer service processes / functionality and guiding development teams to successful delivery of all requirements.Key learnings included knowledge of banking industry technology and.
I was involved as business analyst and senior developer in CRM implementations for a large German bank and a global auto major. I was also closely involved in sales support and lead generation in the Indian banking and financial services market.During this time I authored several papers on CRM and the Indian call center industry. These were published in.
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Amit Ray works for CrazyTok Ventures.
Amit Ray is listed as Launch your Podcast or YouTube | Founder, CrazyTok | LinkedIn Top Voice | Serial Entrepreneur | Author, Podcaster | CX Consultant | ex Grab, Uber, Citi at CrazyTok Ventures.
AeroLeads has found 1 work email signal at @uber.com for Amit Ray at CrazyTok Ventures.
Amit Ray is based in Singapore, Singapore, Singapore while working with CrazyTok Ventures.
Amit Ray has worked for Crazytok Ventures, Iim Alumni Sg, Self Employed, Self-Employed, and Onloop.
You can use AeroLeads to view verified contact signals for Amit Ray at CrazyTok Ventures, including work email, phone, and LinkedIn data when available.
Amit Ray holds Mba, Systems & Finance from Indian Institute Of Management, Calcutta.
Amit Ray is listed with skills including Strategy, Management, Product Management, Business Development, Program Management, Crm, Business Analysis, and Project Management.
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