Collaborated closely with the Product Owner to lead the development and maintenance of the Cost to Serve (CTS) Model, ensuring alignment with business objectives and requirements.Conducted technical troubleshooting and optimization for the Core CTS Model (VBA) and resolved issues within the Teradata SQL queries, ensuring efficient data processing.Designed and managed the CTS Data Warehouse, facilitating seamless data access and analysis for Finance, Product Range, and Enterprise Analytics Teams.Orchestrated the integration of manual and automated data feeds by collaborating with Finance and Technology teams, ensuring data accuracy and completeness.Acted as the Tableau administrator, managing modifications to CTS Tableau Dashboards and processing access requests.Led requirement gathering efforts and implemented enhancements to the model in collaboration with the Product Owner, aligning with evolving business needs and analytical objectives.

Oversee the Data Management team and manage all data flows within Financial Reporting Services.Own and manage SQL Server and Teradata databases for the Finance Information Team, addressing data requests, ensuring data integrity, and overseeing data management.Create and implement new SSIS Data flows based on the requirements of new reporting and ad-hoc requests.Collaborate with the Tools, Reporting, and Automation teams to develop new tools for both standard and ad-hoc reports, utilizing VBA and various BI tools.

Responsible for Dashboard and Reporting for the Unilever Information & Analytics R&D group.Maintain and enhance visualizations in Tableau for the Global R&D group.Compile and validate data to ensure accuracy and reliability.Develop and implement more efficient data collection procedures.Collaborate with leadership to establish and sustain business and information requirements.

Provided data support to both L&R Actuarial Predictive Modeling and Non-Life Predictive Modeling Teams.Developed reports for data quality analysis and contributed to the validation and testing of insurance data.Performed accurate analysis and thorough data quality checks.Created checks and audits necessary for ensuring data quality in large datasets extracted from SQL Server & Oracle Database.Generated ad hoc reports as per the requirements specified by different Actuarial Predictive Modeling teams.Prepared dashboards and reports containing current validated data for distribution to stakeholders.

Developed, constructed, and executed new report formats and layouts on a customized basis as requested by BD Managers and firm Partners.Automated periodic reports through Visual Basic Programming.Prepared ad hoc and standard reports as required by operational and financial management.Created Access Queries based on requests and drew accurate inferences, aligning with the analysis objectives specified by the requester.Developed documents and Standard Operating Procedures for the Reporting Processes, including testing new queries and macros for reporting purposes.

Managed the maintenance of CITI Bank Credit Cards accounts.Addressed online and offline requests from Credit Card customers.Applied customer payments to various purchases accurately.Processed customer requests promptly and accurately.Exceeded defined service level metrics in terms of timeliness, productivity, and accuracy.