Amit Shah

Amit Shah Email and Phone Number

EVP | Senior Customer Service Leader in Financial Services Space - Kotak Mahindra Bank | Branch Banking & Operation | Customer Service, Retention/Persistency | Digital Transformation | Grievance Redressal | People Mgmt. @ Kotak Mahindra Bank
bombay, maharashtra, india
Amit Shah's Location
Mumbai, Maharashtra, India, India
About Amit Shah

Amit Shah is a EVP | Senior Customer Service Leader in Financial Services Space - Kotak Mahindra Bank | Branch Banking & Operation | Customer Service, Retention/Persistency | Digital Transformation | Grievance Redressal | People Mgmt. at Kotak Mahindra Bank. They is proficient in English and Hindi.

Amit Shah's Current Company Details
Kotak Mahindra Bank

Kotak Mahindra Bank

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EVP | Senior Customer Service Leader in Financial Services Space - Kotak Mahindra Bank | Branch Banking & Operation | Customer Service, Retention/Persistency | Digital Transformation | Grievance Redressal | People Mgmt.
bombay, maharashtra, india
Website:
kotak.com
Employees:
36057
Amit Shah Work Experience Details
  • Kotak Mahindra Bank
    Executive Vice President| Senior Customer Service Leader In Financial Services Space
    Kotak Mahindra Bank Apr 2023 - Present
    Mumbai Metropolitan Region
    • Spearheading a team of 200+ members, including 8 direct reports. This comprised 60 personnel in the Nodal Desk, 130 in RA Servicing, and a separate team of 10 for the Senior Management Desk.• Managed and resolved all senior management complaints through a dedicated team of 10, representing complaints to the MD, Deputy MD, and Group President Desk.• Ensured timely and accurate regulatory reverts every month and addressed audit queries from the RBI related to grievances.• Represented Kotak at all RBI offices pan India, ensuring consistent oversight and engagement at all sites.
    View
  • Kotak Mahindra Bank
    National Head - Customer Service & Process/Policies - Consumer Assets - Kotak Mahindra Bank Ltd
    Kotak Mahindra Bank Apr 2019 - Mar 2023
    Mumbai Area, India
    View
  • Kotak Mahindra Bank
    Area Manager - Vice President
    Kotak Mahindra Bank May 2015 - Mar 2019
    Mumbai Area, India
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  • Kotak Mahindra Bank
    Branch Manager - Vice President
    Kotak Mahindra Bank Nov 2011 - May 2015
    Nariman Point.
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  • Indusind Bank Ltd
    Branch Head- Associate Vice President
    Indusind Bank Ltd Sep 2009 - Nov 2011
    Mumbai Area, India
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  • Citi Bank
    Sr.Citi Gold Manager - Citi Bank N.A.
    Citi Bank Apr 2008 - Sep 2009
    Baroda
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  • Baroda Kotak Mahindra Prime Ltd (Car Finance)
    Branch Head - Kotak Mahindra Prime Ltd - Baroda
    Baroda Kotak Mahindra Prime Ltd (Car Finance) Apr 2007 - Mar 2008
    Baroda
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  • Kotak Mahindra Bank Ltd
    Branch Head - Kotak Mahindra Bank Ltd -(Home Finance- Baroda)
    Kotak Mahindra Bank Ltd Nov 2005 - Mar 2007
    Baroda
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  • Kotak Mahindra Bank Ltd (Home Finance)
    Customer Care Manager Mumbai
    Kotak Mahindra Bank Ltd (Home Finance) Mar 2004 - Oct 2005
    Mumbai Area, India
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  • Ceat Limited
    Head Outsourcing Cell - Ceat Ltd - Bhandup.
    Ceat Limited Apr 2003 - Mar 2004
    Mumbai Area, India
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  • Maqbool Brothers Trading L.L
    Finance & Accounts Head- Maqbool Bros Trading Llc (Oman)
    Maqbool Brothers Trading L.L Jun 2001 - Mar 2003
    Sultanate Of Oman
  • N.M.Raiji & Co
    N.M.Raiji & Co - Chartered Accountants.
    N.M.Raiji & Co Aug 1994 - Jun 2000
    Mumbai Area, India

Amit Shah Education Details

  • M.S.University - Baroda
    M.S.University - Baroda
    Master'S Degree
  • R.A. Podar College Of Commerce & Economics, Bombay University
    R.A. Podar College Of Commerce & Economics, Bombay University
    B.Com

Frequently Asked Questions about Amit Shah

What company does Amit Shah work for?

Amit Shah works for Kotak Mahindra Bank

What is Amit Shah's role at the current company?

Amit Shah's current role is EVP | Senior Customer Service Leader in Financial Services Space - Kotak Mahindra Bank | Branch Banking & Operation | Customer Service, Retention/Persistency | Digital Transformation | Grievance Redressal | People Mgmt..

What schools did Amit Shah attend?

Amit Shah attended M.s.university - Baroda, R.a. Podar College Of Commerce & Economics, Bombay University.

Who are Amit Shah's colleagues?

Amit Shah's colleagues are Shriraj S, Shrikant Supekar, Kajal Makwana, Vivek Kumar, Snehal Kate, Manish Vaghamashi (Ahir), Vishwadeep Dabhade.

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