Amit Sharon

Amit Sharon Email and Phone Number

Head of Customer Experience | Customer Marketing @ Check Point Software Technologies, Ltd.
Tel Aviv-Yafo, IL
Amit Sharon's Location
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
Amit Sharon's Contact Details

Amit Sharon personal email

About Amit Sharon

A seasoned executive with over 14 years of experience in customer experience and customer marketing. Proven expertise in customer-centric and result-oriented strategies, and skilled in building CX, voice of the customer and customer advocacy programs, as well as customer advisory boards. Driven by a passion to provide an innovative and first-rate customer experience and achieve strong customer advocacy & brand differentiation.

Amit Sharon's Current Company Details
Check Point Software Technologies, Ltd.

Check Point Software Technologies, Ltd.

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Head of Customer Experience | Customer Marketing
Tel Aviv-Yafo, IL
Website:
checkpoint.com
Employees:
8221
Amit Sharon Work Experience Details
  • Check Point Software Technologies, Ltd.
    Head Of Customer Experience | Customer Marketing
    Check Point Software Technologies, Ltd.
    Tel Aviv-Yafo, Il
  • Check Point Software Technologies Ltd
    Head Of Strategic Initiatives
    Check Point Software Technologies Ltd Sep 2022 - Present
    Redwood City, California, Us
    • Strategic Leadership: Led cross-functional teams in the development and execution of strategic initiatives, resulting in a consistent track record of meeting and exceeding business objectives and performance metrics (security services, SASE, Blockchain) • Innovation and Adaptability: Drove innovation by championing the integration of new technologies and agile methodologies into strategic planning, enhancing the organization’s responsiveness to market changes and competitive pressures.• Industry Knowledge and Trend Analysis: Maintained a pulse on emerging trends in the security sector, utilizing market insights to inform strategic decision-making and position Check Point at the forefront of innovation.• For each initiative – market research, strategy, positioning and messaging, differentiation, product launch and GTM.
  • Check Point Software Technologies Ltd
    Head Of Customer Marketing & Customer Experience
    Check Point Software Technologies Ltd Jan 2021 - Present
    Redwood City, California, Us
    • Manage 5 functions: customer experience, surveys and market research, market intelligence, customer reference and a global customer community program.• Customer Experience - Customer journey mapping and analysis to increase customer loyalty and satisfaction by driving various programs such as closing the loop with detractors and upsell / cross sell with promoters. Continuous product innovation and improvement based on insights from customer feedback. Working cross-functionally to develop strategic initiatives, defining, metrics and SLAs.• Lead CheckMates, Check Point’s user community platform designed to increase customer engagement. Activities include: Monthly TechTalk webinars, product updates, local user events (CheckMates Live), roadmap sessions, How-To videos, Check Point for Beginners, discussions forums, Cloud Community and partner community. Manage and measure promotions for community activities (email, social, newsletter) • Provide insights and feedback to the executive leadership team by leading the Customer Advisory Council and market research function• Lead and manage the customer reviews program (Gartner Peer Insights, G2, IT Central) and Customer Advocacy• Lead and mentor the global team
  • Check Point Software Technologies Ltd
    Head Of Global Customer Community & Market Research
    Check Point Software Technologies Ltd Jul 2017 - Present
    Redwood City, California, Us
    • Manage 4 functions: surveys and market research, market intelligence, customer reference, and the global customer community program.• Provide Brand awareness insights and actionable recommendation that facilitate the development and implementation of various outreach programs. • Leverage the voice of our customers through the advocacy program to impact brand awareness and pipeline. • Build and manage the CheckMates community, including plans, metrics, events, and the development of new spaces that create value for our users.
  • Check Point Software Technologies Ltd
    Market Intelligence Manager & Global Customer Reference Programs
    Check Point Software Technologies Ltd Aug 2016 - Jul 2017
    Redwood City, California, Us
    • Supported data-driven decision-making by leveraging qualitative and quantitative insights and analytics to generate reports for senior management including market trends, market share exc.• Analyzed top wins, highlighting competitive advantages, for use by the sales teams • Created the customer advocacy program and leveraged the voice of our customers to share their experiences.
  • Check Point Software Technologies Ltd
    Market Intelligence Manager
    Check Point Software Technologies Ltd Jan 2012 - Aug 2016
    Redwood City, California, Us
    • Strengthened organizational market position by performing vertical analysis of the market, evaluating major players in the industry, and collaborating with large research firms to produce major reports detailing the company’s positioning.• Conducted extensive research and prepared engaging and actionable presentations for C-level executives, including market share and potential markets analysis, trend analysis and quarterly updates on competitors, market screening for mergers and acquisitions, and valuation modeling for mergers and acquisitions target.• Oversaw improvements to the sales approach and product and service delivery by planning and implementing a win-loss program.
  • Check Point Software Technologies Ltd
    Market Intelligence Analyst
    Check Point Software Technologies Ltd Mar 2010 - Jan 2012
    Redwood City, California, Us
    • Provided support to senior management and key decision-makers by performing financial and strategic analysis, auditing and reporting on revenue and growth potential, in addition to forecasting quarterly bookings and revenue compared to budget.• Facilitated continuous business growth by preparing business plans, models, and profitability analyses and identifying competitors trends, including products, discounts, market segment, and potential growth areas.• Collaborated effectively with the sales department to define goals and annual budgets based on growth potential.
  • Check Point Software Technologies Ltd
    Business Analyst
    Check Point Software Technologies Ltd Nov 2007 - Mar 2010
    Redwood City, California, Us
  • Cyber Threat Alliance
    Cyber Threat Alliance - Membership Committee
    Cyber Threat Alliance May 2017 - Present
    Arlington, Va, Us
  • The Chief Scientist’S Office
    Assistant To Research Funds Manager
    The Chief Scientist’S Office 2006 - 2007

Amit Sharon Skills

Go To Market Strategy Product Management Saas Competitive Intelligence Network Security Competitive Analysis Sales Enablement Market Intelligence Channel Partners Product Marketing Security Strategic Partnerships Enterprise Software Software As A Service

Amit Sharon Education Details

  • Insead
    Insead
    M&A - Advanced Valuation Program
  • The Hebrew University Of Jerusalem
    The Hebrew University Of Jerusalem
    Economics And East Asian Studies

Frequently Asked Questions about Amit Sharon

What company does Amit Sharon work for?

Amit Sharon works for Check Point Software Technologies, Ltd.

What is Amit Sharon's role at the current company?

Amit Sharon's current role is Head of Customer Experience | Customer Marketing.

What is Amit Sharon's email address?

Amit Sharon's email address is am****@****ail.com

What schools did Amit Sharon attend?

Amit Sharon attended Insead, The Hebrew University Of Jerusalem.

What skills is Amit Sharon known for?

Amit Sharon has skills like Go To Market Strategy, Product Management, Saas, Competitive Intelligence, Network Security, Competitive Analysis, Sales Enablement, Market Intelligence, Channel Partners, Product Marketing, Security, Strategic Partnerships.

Who are Amit Sharon's colleagues?

Amit Sharon's colleagues are Pavel Kovalenko, Yael Shohat, Angel Ceasar, Yannis Gikas, Mousa Bakri, Will Hargreaves, Batya Kopelowitz.

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