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Amit Sood Email & Phone Number

Associate Director - Assessment Operations at Graduate Management Admission Council® (GMAC®) at Graduate Management Admission Council™ (GMAC™)
Location: South Delhi, Delhi, India 8 work roles 5 schools
1 work email found @itpreneurs.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Graduate Management Admission Council™ (GMAC™)
Role
Associate Director - Assessment Operations at Graduate Management Admission Council® (GMAC®)
Location
South Delhi, Delhi, India
Company size
194 employees

Who is Amit Sood? Overview

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Quick answer

Amit Sood is listed as Associate Director - Assessment Operations at Graduate Management Admission Council® (GMAC®) at Graduate Management Admission Council™ (GMAC™), a company with 194 employees, based in South Delhi, Delhi, India. AeroLeads shows a work email signal at itpreneurs.com and a matched LinkedIn profile for Amit Sood.

Amit Sood previously worked as Associate Director - Assessment Operations at Graduate Management Admission Council™ (Gmac™) and Manager Product Operations at Graduate Management Admission Council® (Gmac®). Amit Sood holds Executive Education, Big Data And Machine Learning from National University Of Singapore.

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Email format at Graduate Management Admission Council™ (GMAC™)

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{first}.{last}@itpreneurs.com
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AeroLeads found 1 current-domain work email signal for Amit Sood. Compare company email patterns before reaching out.

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Profile bio

About Amit Sood

• Post Graduate in CRM with over 15 years of experience in managing customer service operations for B2B and B2C in technical, education and e-commerce domains.• Experience in managing Voice, Chat & Email operations.• Extensive experience in working with clients/partners based out of North America, Latin America, Europe, Nordics, Middle East, Africa, APAC.• Experience in working with geographically diverse teams and managing teams of varying sizes.Certifications: ITIL 2011 Foundation, Help Desk Institute (Support Center Manager) certified.Specialties: Customer Relationship Management, Client/Partner management, Incident Management, SLA management, Service Desk management, Escalation Management, Customer Service, ITIL certified, eLearning, e-commerce

Listed skills include Itil, Service Delivery, Crm, Management, and 36 others.

Current workplace

Amit Sood's current company

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Graduate Management Admission Council™ (GMAC™)
Graduate Management Admission Council™ (Gmac™)
Associate Director - Assessment Operations at Graduate Management Admission Council® (GMAC®)
reston, virginia, united states
Website
gmac.com
Employees
194
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Company profile
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8 roles

Amit Sood work experience

A career timeline built from the work history available for this profile.

Digital Channel Operations Manager

Agilent Technologies

Manesar

Managing a diverse portfolio:eCom Customer Service Operations (B2B) - 4 FTEDigital Content Publishing - 12 FTETesting - 4 FTERevenue Marketing (Eloqua) - 1 FTEBusiness Analyst - 1 FTE

Aug 2016 - Aug 2018

Sr. Service Operations Manager

Itpreneurs

New Delhi Area, India

  • Customer Service Delivery> Heading the customer service department responsible for managing day to day customer service operations for B2B and B2C customers.> Ensure full compliance of agreed solutions and services to.
  • Partner Management> Acts as a dedicated liaison between the company and partners to improve partner satisfaction and to meet SLAs> Manage multiple partners which includes regular interaction with the partners to.
  • People Management> Managing a team of 18 customer support execs.> Manage team morale and motivate team members to navigate through pressure situations> Provide constructive on-time feedback for their overall grooming.
Jul 2011 - Aug 2016

Services Manager

Itpreneurs

New Delhi Area, India

Apr 2008 - Mar 2011

Service Delivery Executive

Itpreneurs

New Delhi Area, India

Dec 2005 - Mar 2008

Technical Lead

Exl Service

Noida Area, India

> Started as part of a support team during initial days of DELL support with EXL and was promoted to manage 20 members team > Ensuring positive First Time Resolution (FTR), Customer Experience (CE), scores for the team.> Part of an international team and representing my site (EXL) in interaction with the DELL SMEs on a regular basis through conference.

Oct 2002 - Apr 2005

Tech Support Engineer

Vcustomer

New Delhi Area, India

> Provided technical hardware assistance for various products of Iomega on Windows and Mac OS X.> Troubleshooting USB storage devices.

Oct 2001 - Oct 2002
Team & coworkers

Colleagues at Graduate Management Admission Council™ (GMAC™)

Other employees you can reach at gmac.com. View company contacts for 194 employees →

CV Claire Vaagen Claire Vaagen Colleague at Graduate Management Admission Council™ (Gmac™) Mountain View, California, United States, United States View → SH Selina Hall Selina Hall Colleague at Graduate Management Admission Council™ (Gmac™) Greater London, England, United Kingdom, United Kingdom View → DL David Long David Long Colleague at Graduate Management Admission Council™ (Gmac™) Springfield, Virginia, United States, United States View → IM Irene Masa Irene Masa Colleague at Graduate Management Admission Council™ (Gmac™) Fairfax County, Virginia, United States, United States View → YJ Yulia Jiang Yulia Jiang Colleague at Graduate Management Admission Council™ (Gmac™) Huangpu District, Shanghai, China, China View → KA Kelly Adkins Kelly Adkins Colleague at Graduate Management Admission Council™ (Gmac™) Washington DC-Baltimore Area, United States View → LS Lorraine Smith Lorraine Smith Colleague at Graduate Management Admission Council™ (Gmac™) Greater London, England, United Kingdom, United Kingdom View → PS Pardeep Sharma Pardeep Sharma Colleague at Graduate Management Admission Council™ (Gmac™) Chandigarh, India, India View → RS Ronak Shah Ronak Shah Colleague at Graduate Management Admission Council™ (Gmac™) Mumbai, Maharashtra, India, India View → SS Suzanne Smith Suzanne Smith Colleague at Graduate Management Admission Council™ (Gmac™) Washington, District Of Columbia, United States, United States View →
5 education records

Amit Sood education

Education record

New Green Field Public School
FAQ

Frequently asked questions about Amit Sood

Quick answers generated from the profile data available on this page.

What company does Amit Sood work for?

Amit Sood works for Graduate Management Admission Council™ (GMAC™).

What is Amit Sood's role at Graduate Management Admission Council™ (GMAC™)?

Amit Sood is listed as Associate Director - Assessment Operations at Graduate Management Admission Council® (GMAC®) at Graduate Management Admission Council™ (GMAC™).

What is Amit Sood's email address?

AeroLeads has found 1 work email signal at @itpreneurs.com for Amit Sood at Graduate Management Admission Council™ (GMAC™).

Where is Amit Sood based?

Amit Sood is based in South Delhi, Delhi, India while working with Graduate Management Admission Council™ (GMAC™).

What companies has Amit Sood worked for?

Amit Sood has worked for Graduate Management Admission Council™ (Gmac™), Graduate Management Admission Council® (Gmac®), Agilent Technologies, Itpreneurs, and Exl Service.

Who are Amit Sood's colleagues at Graduate Management Admission Council™ (GMAC™)?

Amit Sood's colleagues at Graduate Management Admission Council™ (GMAC™) include Claire Vaagen, Selina Hall, David Long, Irene Masa, and Yulia Jiang.

How can I contact Amit Sood?

You can use AeroLeads to view verified contact signals for Amit Sood at Graduate Management Admission Council™ (GMAC™), including work email, phone, and LinkedIn data when available.

What schools did Amit Sood attend?

Amit Sood holds Executive Education, Big Data And Machine Learning from National University Of Singapore.

What skills is Amit Sood known for?

Amit Sood is listed with skills including Itil, Service Delivery, Crm, Management, Team Management, Vendor Management, Incident Management, and It Service Management.

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