• Zonal HR head (Associate Director) For North zone(e-Kart) along with HR PMO for Pan-India Large and Furniture teams. Leading the HR function across Warehouse (FCSC) and Delivery hubs across North with a team of 8 On roll and 12 FTC associates. Partner with senior leadership at the zone in managing all aspects of operations. Prioritize tasks and allocated resources appropriately to keep teams focused and productive• Lead HR activities for the zone and HR projects for Pan India, key contributions in HR transformation projects like GM Model, IDP, Chatbot, Org Design, 9 Box assessment, succession planning, diversity drive etc for teams across Pan India • Collaborate with business teams on the Annual operating plan (AOP), Cost initiatives (CPS), oversee hiring (FTE & FTC), employee life cycle for the employees working for the Warehouse (Big box) and Hubs (small boxes) across North• In the earlier role Lead HR for City Logistics team (CL) for North zone for Supply chain business vertical of Flipkart(e-Kart). Have TA, L&D and HRBP teams reporting across North (30 team members) with an average business teams span of ~4000 employees• Worked with business on the AOP, oversee hiring, training and employee life cycle for the employees working at the 230+ CL Hubs across North. Overall responsibility to maintain the HR calendar• Led the diversity charter across North zone with significant progress in the intake and retention of diversity staff and ensured smooth work environment for the differently abled and female staff • Designed and worked on the dashboard for partner effectiveness and evaluation with respect to absenteeism, attrition and other hygiene parameters. Held weekly and monthly reviews with partner leads and data SPOC’s along with the HRBP teams• Head for to the Customer Experience(CX) team of Flipkart, handled transformation from Customer Support to Customer Experience team. Managed a team 9 HRBP and looked after end to end life cycle of over 3500 employees

• Lead a team of 8 members for Tier 1 & Tier 2 Employee relations concerns across the country for all business of Dell(Project role) • Part of the HR transformation team for Dell India as part of the worldwide change of HR delivery model for Dell. Lead the Tool’s team(CRM) for India as a SPOC on Global Process improvement-Silver award(2)• Worked as a HR Business partner for EMEA(UK) business and New Hires at site for consumer business. Previously supported as a HR partner for three US business at the Gurgaon site for the US Hardware, Software and Revenue Generation queue• Worked with business on Pay decisions impacting team members at various levels, Managing Progressions and Internal Job movements in Dell. Leading Performance management cycle over multiple years, planning of Increments and end of year Bonus- Bronze award

• HR Business Partner for 3 processes ‘Define Benefits’, ‘Define Contribution’ and ‘Retirements & Financial Management’ in the HRO domain• Business partnership, Attrition Management, Policy development and maintenance, Managing Progressions, Grievance handling, Managing relationships with the business and associates• Transitioned the HR Connect project pilot to India and led in the successful change in the HR interface with the business for Hewitt India– documented SOPs and established SLAs.

Managed varied roles from Recruitment, Project management, Retention management, Employee engagement activities. Worked in specialized roles during my stay with genpact