Amit Tolani Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Senior Manager - D2C Growth @ ValueFirst

Mumbai

KPIs – 1) Sales Content Development2) Training Content Development3) Solely responsible for making sure that all the information in the entire repository is correct & up to date4) Updating product and process knowledge to the grass root level.Roles & Responsibilities –A) Sales & Training content development- Developing Sales pitch for different products & markets - Supervising designing of Curriculum Brochures – grade wise- Preparing Objection handling documents for various product offerings- Preparing Training Decks || Program Brochures || Viva Questionnaires B) Process Improvement || Bridging the gap- Frequently meeting curriculum teams to discuss customer feedbacks & to pass on the new amendments to the live floor.- Identifying “gaming of the system” by advisors & tighten the loose ends by looping in the audit team- Highlighting the “grey areas” in the sales process & closing the loops by coordinating with the risk compliance team- Connecting with Program Managers to propose – new initiative launch for the market & discuss the P&L implication of it.- Connecting with the ORM team for the FB posting initiative.Notable Attainments –-> Successfully launched “Crash Course” & “NAPLAN Course” for Australian market-> Successfully launched “Coding Mastery” Program in Australia

Mumbai, Maharashtra, India

KPIs – 1) Fulfilling Live floor’s business requirement (in terms of SMs) before the deadlines2) 90% Batch clearing OJT3) 90% Batch should score more than 90% in the post batch assessment VivaRoles & Responsibilities –A) Business Development || Sales || Revenue Generation- Leading a team of 12 managers- Reviewing daily performance by deep diving into data of individual managers- Making sure that every manager is meeting up their targets B) Compliance & Ethics- Ensuring Compliance are in place - Keeping a check on unethical practices || Driving ethical sales- Filtering the talent before they hit the live floorC) Training, Development & Support- Coaching managers on how to handle various objections & how to drive revenue - Connecting directly with OJT advisors once a week, to motivate them & to address their issuesNotable Attainments –-> Got VP appreciation on the quality of advisors hitting live floor-> My team consistently delivered high quality high intent advisors, who outperformed the benchmark of the existing floor performance right from week 1

Mumbai, Maharashtra, India

KPIs – 1) 90% Batch should score above 90% in the post S48 batch Viva2) 90% Batch clearing PIP3) Driving Referral Business4) Team's weekly target achievement for – Revenue || Conversion % || Rate per class5) Every Individual's respective weekly target achievement for – Revenue || Conversion % || Rate per classRoles & Responsibilities –A) Business Development || Sales || Revenue Generation- Simultaneously leading 2 teams – each with a mix of 16 bottom performing sales managers across Coding, Maths, Music & Arts (these 32 SMs kept changing fortnightly)- Driving Revenue, Conversions & Referrals on daily basis- Solely responsible for all the 32 SMs overachieving their respective weekly targets for revenue, conversion % & referrals. B) Training, Development & Support- Converting ‘Bottom Quartile’ to ‘Top Quartile’ in just 2 weeks.- Conducting 1 common session daily to enhance their product & process knowledge – curriculum changes, new launches, using tools like – Salesforce, Salesken, EMI partners & loan processes etc. are to name a few topics- Identifying individual TNIs by listening to their calls, conducting mock calls & connecting one on one with them- Preparing IDPs & executing them on daily basis by conducting one on one sessions for their respective TNIs – Call Opening, Need Creation, Probing, Rapport Building, Product Pitching, USPs, Objection Handling, On call closures, Urgency Creation etc. are to name a few topics.Notable Attainments –-> Won the “CEO Town Hall Star Performer Award” for the “Best Trainer” in B2C Sales Vertical.-> Awarded with “iPhone 12” for winning Audit & Sales Challenge - 2021 by showing a record growth of 150 % in overall revenue.-> Appreciated for single handedly turning around ANZ cohort by up scaling bottom 50% of the cohort & showcasing 100% growth improvement in their revenue.

Mumbai, Maharashtra, India

KPIs – 1) Revenue target achievement2) Conversion % target achievement3) Rate per class4) Client Retention rate5) Customer Satisfaction6) Driving Referral BusinessRoles & Responsibilities –A) Sales || Revenue Generation- Initiating phone conversations with clients- Achieving the weekly targets in a high pressure performance driven competitive environment- Monitoring self – performance at all times while also contributing to the team performance- Maintaining factors like conversion factor, average revenue generated per lead, average revenue per sale etcB) Training & Support- Mentoring new employees in the company - Helping team members close their sale and meet their daily & weekly targetsNotable Attainments –-> Contributed a record revenue of more than ₹ 2 Crores to the organization in just 8 months -> Exceeded my weekly targets consecutively for 32 weeks in a row-> Highest weekly revenue – ₹ 12,19,641 (India)-> Highest revenue in a day – ₹ 5,33,980 (India)

Bhopal Area, India

KPIs – 1) Revenue target achievement2) Client Retention3) Customer Satisfaction4) Client Meetings5) Payment Collections6) Product AvailabilityRoles & Responsibilities –A) Business Development & Sales- Corporate Business Presentations & Tie ups - News Papers || Petrol Pumps || Tea & Spice manufacturers || MRs - Institutional Sales – Bank || School & College- Corporate Gifting - P&G, BHEL, Eicher Tractors & Lupin- Organized B. Conferences to boost B2B sales- Planned campaigns & attractive offers to boost B2C sales- Developed new product linesB) Marketing || Branding || Product Pricing || Procurement || Inventory Management || Relationship Management || HRMNotable Attainments –-> Successfully procured BHEL Bhopal tender for the supply of New Year gifts for 3 consecutive years using street smart business acumen-> Understood the consumerism pattern of the Indian market at the grass root level-> Developed skills to identify a client’s actual potential by interacting with them.

Mumbai Area, India

Roles & Responsibilities -- Preparation of the “Transfer Pricing Memorandum”- Conducting Searches on Indian databases – “Prowess”, “Capitaline”, “Insight” and “ISI Emerging Markets” for identification of comparable companies to the tested party in terms of risk and return- Qualitative Analysis of various companies – A detailed analysis of the Annual Report- Calculation of margins for the tested party and its comparables- Keeping a proper track of other risk-compliance activities, time to time

Mumbai Area, India

Roles & Responsibilities -- Conducting Searches on Indian databases – “Prowess”, “Capitaline”, “Insight” and “ISI Emerging Markets” for identification of comparable companies to the tested party in terms of risk and return- Qualitative Analysis of various companies – A detailed analysis of the Annual Report

Indore Area, India

Project Title - “Comparison of various Mutual Fund Schemes with a special focus on IDFC”Roles & Responsibilities -  To understand various investment options (financial products) – gaining popularity in the city of Indore To find out what attributes do Individual Financial Advisors like in a mutual fund from investors POV. To understand the investment pattern of top 50 Individual Financial Advisors of Indore To analyze the sentiments prevailing in the minds of top 50 IFAs regarding MFs after the recession. To understand Individual Financial Advisor’s expectations from IDFC – AMC after the change in SEBI Guidelines regarding the abolition of entry & exit loads.

Gurgaon, India

I worked as an Operations Executive in a technical process.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, A - Grade

 Treasurer [B.O.D.] of Rotract Club of Navi Mumbai Sunrise for 2 consecutive years [June 2008 – June 2010]  Placement Coordinator.

Bachelor Of Commerce - Bcom, Business/Managerial Economics