Helping industry shape up the startups and wellness-tech agenda !

Helping young organisations and boards achieve startup, transformation and growth objectives through advisory and investments. Currently advising Fintech (Zambala , RevAssure), Agritech ( Aromica Tea, Neetacha Cryogenic Spices) , Media (StartupNews.fyi)

o Enabling corporates and communities globally to achieve their ambition of embracing ”Wellness As A Lifestyle”

- Country and Regional Head for driving Supplier Management strategy and lifecycle for Operations and Technology vendor partner relationships- Championing Diversity and Inclusion initiatives at bank and industry level

- Country and Regional Head for High and Medium Risk BPO and Banking Ops Utility Relationships

o Strategy, Commercials and Delivery of Barclays offshore BPO service providerso Global Supplier Relationship Management (SRM) responsibility of key strategic service providers

o Conceptualization and implementation of the strategically important, high impact key offshore projectso Alternate Director to the Chairman of the Aviva Global Services India board and deputy to CEO

o Oversight of Aviva's offshore operations in India and Sri Lanka as deputy to CEOo Governance of the vendor relationships and all third party contracts in line with group’s supplier relationship management framework

o Head of Enterprise Level Risk Management for Aviva's outsourced relationships in India and Sri Lankao Lead the relationship with the UK regulators (FSA) and external auditors for Aviva’s offshore interests

o Business Continuity Management -Develop and implement the Business Continuity Management strategy for Aviva offshore businesses in India and Sri Lanka. o Commercial- As a Head Buyer for the company, strategize, execute and manage the Company wide vendor selection, negotiation and purchase policy & procedure

o Head the Service Delivery for Aviva UK and Canada Businesses through multiple BPO vendor partners at 5 different locations in the India and Sri Lanka. (Total relationship size around 6000 FTEso Champion the Build, Operate and Transfer model from operations stand pointo As a core member of the Transformation Strategy project team, formulated and proposed the operational strategy solutions in line with Aviva’s offshore strategic objectives. Supported the CEO to conduct RFI, RFP and… Show more o Head the Service Delivery for Aviva UK and Canada Businesses through multiple BPO vendor partners at 5 different locations in the India and Sri Lanka. (Total relationship size around 6000 FTEso Champion the Build, Operate and Transfer model from operations stand pointo As a core member of the Transformation Strategy project team, formulated and proposed the operational strategy solutions in line with Aviva’s offshore strategic objectives. Supported the CEO to conduct RFI, RFP and Commercial negotiation of multi-million pound contracts Show less

o Optimize resources utilization by effective budgeting, cash flow management and process improvement. For e.g. Maximize seat utilization and multi-skilling of agents etc o Ensure unit met required level of delivery, customer satisfaction compliance expectations and employee satisfaction

o Manage service and sales escalations of multiple Citibank product platforms for HNI clients

o Supervisor- In- Charge of Sheraton Towers - ITC Maurya New Delhi