Amiya C. Email & Phone Number

Irving, Texas, United States

Dallas-Fort Worth Metroplex

• Identify and resolve delinquent accounts. Recommend and/or approve decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.• Schedule technician services to initiate or disconnect.• Monitor customer accounts for payment trends. Resolve issues with payment difference/short pay. • Research and prepare credit memos or write-offs as needed. Research and resolve any billing discrepancies to collect payment.• Research and resolve any billing discrepancies to collect payment.• Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages

Lewisville, Texas, United States

• Answer questions and address customer questions and concerns. Primary contact for customers and approved third parties. • Assist customers with their shopping experience, accept and transfer calls and provide knowledge via phone. Handle customer escalations from various departments. • Assist with shopping orders, deliveries and returns of purchased store items. • Complete work assignments and priorities by using policies, data and resources to assist customers.

Nursing

Bsn, Pre-Nursing Studies

Associate Of Arts - Aa

Activities and Societies: PHI THETA KAPPA

High School Diploma, General Studies

Activities and Societies: BAND, CHEER, SOCCER, VOLLEYBALL, AND COLLEGIATE STUDIES

Associate Of Arts - Aa