• Developing and deploying products/Application as per agreed schedule and ensured applications are always available for all the clients• Creating the business case for new products, improving the existing products, and business ventures• Gathering raw data and analyzing the data with the help of Data Analysts and Scientists; helping in modelling and cleansing the data to present it in a structured format• Preparing dashboards, performing UAT on the dashboards and understanding the feedback of the users on the creation • Supervising and helping the respective team to close the Service Desk tickets raised by the client to their maximum satisfaction, coordinating with client on their specific use cases• Evaluating, designing, developing, incorporating and managing BI Solutions; utilizing strong business analysis skills and experience and sharing the progress reports with the stakeholders of the company • Establishing a security framework for application security; managing the end user activity, auditing and providing reports to higher managements• Directing functional and business level requirements and effectively communicating requirements to cross-functional teams• Directing teams and their partners as they learn and adopt Agile practices by supporting them through coaching, mentoring, facilitating and teaching• Understanding and representing the product vision, executing the product roadmap with an Agile Development TeamSignificant Accomplishments:• Spearheaded a team of 25+ people which consist of Data Analyst / Modeler, Data Engineers, BI Specialist and Data Scientist to developed more than 500+ Executive and Analyst Level Reports / Dashboards to fulfill business requirement• Consistently exceeded team goals by 20% by analyzing data and implementing effective strategies• Completed urgent ad-hoc reporting request for various level of managements within required timeframe and with 95% accuracy

• Streamlined technical scope in line with business requirements• Built dashboards and reports for high level data analytics• Derived insights from metrics, reports and dashboards for the business and contributed to the development of hypotheses and actions• Ensured proper alignment of analytics with strategic business initiatives• Understood business requirements, implemented & mapped the test cases for requirements• Developed complex SQL queries during end-to-end testing stage, creating traceability matrix and bug reports• Established and enforced Standard Test Processes and Deliverables (including defect management and quality metric reporting) within the gated process to streamline testing and support UAT efforts• Coordinated with the cross-functional teams and provided guidance and coachingSignificant Accomplishments:• Improved data capabilities and uses• Analyzed and interpreted complex data to support business decision-making • Developed reports and dashboards to track key performance indicators resulting in a 15% increase in efficiency• Headed a team of 6 people which consisted of UAT Tester and Trainer to support the user acceptance testing and end user training

Client:• Etihad Airways (Cars & Hotel Up Selling, PSST Transformation Amadeus to Sabre, Etihad Booking Website Upgrade, Etihad Holidays Re-platform, Etihad Cargo Upgrade & New System Implementation, Etihad Guest Loyalty Migration)• Jumeirah Hotels (Loyalty Transformation Implementation)Responsibilities:• Prepared Quality test cases and test suites; reviewed and executed tests cases & ensured they are structured effectively and adequately as per expected outcomes; worked with stakeholders (Production, Developers, Designers, Users) about the Test cases• Updated tests as required, including identifying new automation opportunities, with the goal of refining and improving relevance and efficiency• Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams• Analyzed the Software Requirements Specification (SRS), Functional specs, Design Specs and User Requirements Specification (URS)• Reviewed and verified for adequacy of SDLC documents- Software development plan, functional specification, risk management plan, deployment guide, release management and user manual

Client:• Wyndham Hotel GroupResponsibilities:• Created Functional, System, Integration, Non-functional test cases and executed them; identified the use cases scenarios for the application; • Utilizing version control practices, defining test approach, scenarios and acceptance criteria for the evolving solution with the aim of validating requirements at the earliest stage of the development process• Directed a group of 6 QA Tester until Sign Off; resolved bugs with defect tracking tool