As a Human Resources Officer at JAWWAL, the leading Palestinian mobile network operator, I apply my HR and engineering skills to support the talent acquisition , retention, and development of the best talent in the industry. I have a Bachelor's degree in Industrial Engineering from Al-Najah National University and a SHRM Essentials of Human Resources certification. With over two years of experience in HR and engineering roles, I have contributed to multiple projects involving enhancing Human Resources systems,process improvement, employee engagement,organization development and performance management. I am passionate about creating a positive and inclusive work environment that fosters innovation, collaboration, and excellence. My goal is to help achieve mission of connecting people and empowering communities through cutting-edge technology and exceptional service.