Amjad Bashir Arain Email & Phone Number

Islāmābād, Pakistan

• Managed ERP systems, specializing in Dynamics AX 2012 and Dynamics 365.
• Led successful implementation and migration projects for both versions.
• Streamlined business processes by identifying and resolving system inefficiencies.
• Collaborated with cross-functional teams to ensure ERP alignment with company goals.
• Conducted user training and created documentation to improve system adoption.
• Oversaw system upgrades and patches, ensuring minimal disruptions.

Islāmābād, Pakistan

• Conducted comprehensive training sessions for internal and off-site users to optimize system maintenance and resolve recurring issues.
• Integrated and updated software products to improve system compatibility.
• Implemented nightly jobs for database backups, ensuring data integrity and availability.
• Provided critical support for day-to-day operations, promptly resolving client/server and storage issues.
• Managed software licenses for computers and mobile devices, ensuring compliance.
• Spearheaded inventory control measures to maintain and replenish IT equipment.

Islamabad

• Managed LAN and WAN administration.
• Oversaw data backups and disaster recovery operations.
• Planned IT budgets and identified network device issues efficiently.
• Maintained network hardware and software.
• Implemented network security measures and supported network engineering tasks.

Islāmābād, Pakistan

• Resolved technical issues related to software installation and network connectivity.
• Managed software patches, system access, and user support tracking metrics.
• Collaborated with various departments to integrate new software and processes.
• Conducted troubleshooting, root cause analysis, and general maintenance.