Passionate and industry-leading workforce experts who operate from New Zealand and Sri Lanka as leading recruitment partners.

• Building professional relationships with clients.• Screening candidates and drawing up shortlists of candidates for clients to interview.• Provide feedback to management about details regarding applications.• Interviewing and assessing prospective applicants and matching them with vacancies at client companies.•Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates.•Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within the company.•Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices.

EMERALD ISLE MANPOWER & TRAVEL SERVICES (EIMTS), the One and Only Five Star Awarded Recruitment Company in Sri Lanka supplying the highest number of staff to Middle East, Europe, African & Asian countries since 1995 and licensed under the Sri Lankan Bureau of Foreign Employment (Head office License no. 1162)• Promoting the company's reputation and attractiveness as a good employment opportunity.• Identifying future hiring needs and developing job descriptions and specifications.• Attracting suitable candidates through databases, online employment forums, social media, etc.• Assessing applicants' knowledge, skills, and experience to best suit open positions.• Collaborating with department managers to compile a consistent list of requirements.• Conducting interviews and sorting through applicants to fill open positions.• Collaborating with department managers in order to create adverts for social media • Adhering to Company ISO standards• Completing paperwork for new hires.

Konnect BPO technologies (PVT) LTD is one of the leading BPO service providers in Sri Lanka and has been in the industry since 2016.The organization offers uninterrupted high-end services and intense outsourcing solutions to its valued clients to achieve their goals and to survive in the highly competitive business world.•Participates in design of call monitoring formats and quality standards.•Performs call monitoring and provides trend data to site management team.•Uses quality monitoring data management system to compile and track performance at team andindividual level.•Performs monitors of customer care email responses.•Participates in customer and client listening programs to identify customer needs and expectations.•Provides actionable data to various internal support groups as needed.•Coordinates and facilitates call calibration sessions for call center staff.•Provides feedback to call center team leaders and managers.•Prepares and analyzes internal and