Amjad Alhammoud Email & Phone Number

Abu Dhabi, United Arab Emirates

Remote

provide judgment-free support on a wide range of topicsStrong interpersonal communication skills such as active listening, validation, empathy, open-ended questioning, and group facilitationthink about experiences through the perspective of the user

Muscat, Masqaţ, Oman

Identified and targeted potential clients in the construction industry in collaboration with the sales team.• Effectively communicate product features and benefits to clients, leveraging technical expertise.• Conducted product presentations, demonstrations, and technical discussions, showcasing the value proposition.• Developed and presented customized solutions that addressed client needs, resulting in exceeding sales targets.• Managed the entire sales cycle, ensuring customer… Show more Identified and targeted potential clients in the construction industry in collaboration with the sales team.• Effectively communicate product features and benefits to clients, leveraging technical expertise.• Conducted product presentations, demonstrations, and technical discussions, showcasing the value proposition.• Developed and presented customized solutions that addressed client needs, resulting in exceeding sales targets.• Managed the entire sales cycle, ensuring customer satisfaction from initial contact to post-sale support.• Established and nurtured strong client relationships, leading to a 20% increase in repeat business.• Monitored market trends and competitor activities, identifying and capitalizing on new business opportunities Show less

Syria

Conducting technical presentations and demonstrations to explain the features and benefits of products or services to potential customersCollaborating with sales teams to understand customer needs and develop custom solutions to meet those needsProviding technical support to customers, including answering questions and resolving issuesStaying up-to-date on industry developments and new products or technologiesMaintaining relationships with existing customers and developing… Show more Conducting technical presentations and demonstrations to explain the features and benefits of products or services to potential customersCollaborating with sales teams to understand customer needs and develop custom solutions to meet those needsProviding technical support to customers, including answering questions and resolving issuesStaying up-to-date on industry developments and new products or technologiesMaintaining relationships with existing customers and developing relationships with new onesProviding input to the sales and marketing teams on ways to improve product offerings and positioning in the marketRecommend improved materials or machinery to customers, showing how changes will lower costs or increase production Show less

As-Suwayda Governorate, Syria

-Organized paperwork and electronic office files.- Checked the invoices of the workshops, organized them in custom files and transferred them to Excel format.- Helped in writing reports and letters sent to governmental departments (Ministry of Housing).- Arranged visits and appointments in the office.- Calculated bill of quantities for several residential projects.- Visited some of the apartments that the office had taken responsibility for (repair and cladding).

Homs Governorate, Syria

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolutionIdentify and assess customers' needs to achieve satisfactionHandle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Prepare product or service reports by collecting and… Show more Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolutionIdentify and assess customers' needs to achieve satisfactionHandle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Prepare product or service reports by collecting and analyzing customer information Show less

Professional Master, Seismic Engineering

Bachelor Degree In Civil Engineering, Civil Engineering