Andrew Jaques Email & Phone Number

United States

Plainville, Massachusetts, United States

-Operated various production equipment, including reactors, nutsche filters, pressure filters, elutriation cones, pumps, and powder transfer systems according to written SOPs and UOPs in a large scale chemical batch manufacturing process-Monitored and controlled manufacturing equipment using DeltaV Distributed Control System (DCS)Executed pilot program of Behavioral Based Safety as a Safety Observer and as a member of the BBS Steering Committee-Regularly identified and reported Hazard Identifications within manufacturing environment, promoting culture of workplace safety at department Tier Meetings-Maintained batch records and equipment logs per ISO13485 standards and Good Documentation Practices to support high quality throughout batch manufacturing processes-Utilized SAP Enterprise Resource Planning software to accurately track material usage in manufacturing process-Safely executed Lock Out Tag Out and Confined Space protocols for equipment servicing, cleanings, and changeovers-Collaborated with team on continuous improvement activities, including 5S and Practical Process Improvement (PPI)

-Labeled incoming materials according to cGMP requirements and written SOPs-Put away materials in warehouse according to SAP guidance -Documented all transactions and material movements in SAP Extended Warehouse Management, following established SOPs-Supported incoming and outgoing shipments to Third Party Logistics sites-Trained and proficient in operating warehouse power equipment for proper and safe material handling (forklift, order picker, powered pallet jack, reach truck)-Maintained proper cold chain transfer of cGMP materials between warehouse and cold storage rooms

-Performed periodic cycle count inventory checks for sales floor and warehouse, as well as store-wide physical inventory on a semi-annual basis-Coordinated distribution of inventory between 5 satellite locations -Followed strict regulatory processes for the shipment of alcohol to fulfill online orders, facilitate in-store pickups, local deliveries, and shipping via major third-party carriers-Received product orders and prepared shipments for freight shipment via third-party carriers-Researched, resolved, and documented all customer service issues concerns and questions in a quick, professional and efficient manner

-Stocked and maintained inventory of all products on sales floor and in warehouse-Drove sales through engagement of customers, sharing product knowledge, and suggestive selling-Fulfilled in-store and online orders and coordinated pickups and deliveries to customers-Coordinated, planned, and carried out in-store and off site tasting events-Followed all regulations and laws regarding the sale and dispensing of alcohol

Greater Boston Area

-Performed opening and closing procedures, including point-of-sale reports, sales and inventory tracking-Received product orders to replenish stock of various product categories-Provided training to new hires on store operating and cash handling procedures-Coordinated driver routes and fulfillment of third-party delivery orders for a team of drivers

Greater Boston Area

-Promoted sales of specialty liquor, craft beer, and fine wine to customers in store-Fulfilled orders and delivered to individual and corporate clients, through in-house and third-party order platforms

Charlestown, Ma

Greater Boston Area

Greater Boston Area

Planned, coordinated, and implemented 2 day-long clinical research educational events. Researched and gathered data for systematic reviews and market research projects contracted to the non-profit CISCRP by major pharmaceutical companies