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• Monitored ALM and Remedy incidents/PKE life cycle by creating, researching, resolving/re-assigning them. • Provided Production Release support for CRQs and testing support for post release validations.• Co-ordinated testing effort actively with Business for Web services and micro services issue resolutions.• Tested Splunk dashboards and standard queries to improve timely monitoring.

Certified QA Lead ; Passionate In Software testingDigging in Data Mining , Data ModelingSpecializing in Software Testing Best Practices• Tested Kaiser Healthcare Plans Profitability Modeling Warehouse. • Acted as a liaison to the business facilitating interview and group sessions to obtain business requirements. • Strong ability to provide reporting and business intelligence / Data warehouse Testing/support.• Acted as SDET for claims DW, doing application development and the application testing processes.• Reviewed requirements and tested existing BI reports and ETL to help fix multiple bugs• Helped to identify and test ERP data sources for the warehouse. • Cooperated with multiple applications teams to create the implementation plan for release.• Assessed client’s existing BI/Reporting structure and data to identify issues and gaps.

• Supported testing of Claims data mart applications and functions. • Based on User agile stories created test cases and test plans systematically. Automated them with scripts.• Designed policies on test data and manage test data population process.• As SDET expert Coded acceptance test for automation.• Used Katalon Studio to test Application APIs to verify reading (GET), creating (POST), updating (PUT).• Tested login, the output of the “Create user” API, the input of the “Get user” API. • Verified API Output Status Codes validating 200 responses and API testing is pass or fail.• Tested the authorization methods that were used by application AUT services.• Tested the import API/Web service endpoints from WSDL, Swagger, WADL, and other service specifications.• Resolved pending issues, implemented solutions and developed new strategies/plans.• Created Test Oracle to compare expected results to the actual result of the software under test. • Handed over Testware in form of searchable wiki to the maintenance and support team

• Developed and executed test plans and test scripts for complex, distributed applications.• Designed and executed automated scripts in Selenium for regression and White box testing.• Performed Load testing and created graph of number of user’s vs needed resources to support them. • Performed security testing for hacking like SQL injection and; users/roles to check proper privileges.• Populated test data with dummy records or by scrambling existing. • Written complex SQL statements/scripts to load and test data. Used Splunk logs to identify application issues.• Prepare and executes SQL commands to manage and verify data.• Created work estimates and risk/benefit analysis for on-time, defect free solution development and delivery.• Created Dashboard summary on QA progress across multiple teams.