Alexandra Wright Email & Phone Number

Pittsburgh, Pennsylvania, US

Pittsburgh, Pennsylvania, US

• Managed and administered Global Reward and Recognition program(s)
• Completed manual calculations for both Sales and Corporate variable pay plans involving multiple metrics and exchange rates
• Administered Canadian payroll (Ontario location)
• Managed and supported the annual compensation project for over 6,000 employees globally planning for salary, variable pay, and long term incentive (3 years)
• Gathered feedback and implemented enhancements for Recognition programs including improved cost effectiveness
• Collaborated on system enhancements and improved functionalities with HRIS team

Pittsburgh, Pennsylvania, US

• Co-Implemented and managed the Global Reward & Recognition platform
• Core role in the Global compensation planning project
• Audited Global compensation information
• Communicated program and designs for the HR ops team and Total Rewards team

Pittsburgh, PA, US

• Provide administrative support through answering telephone calls, emails, and cases daily on health and welfare, retirement, disability and other benefit inquiries for employees and retirees
• Act as a confidential liaison between employees/retirees and vendors to resolve issues, concerns, or inquiries
• Process enrollments of employees and retirees during the annual Open Enrollment and Annual Election events
• Perform as a core team member in troubleshooting the implementation of a new benefits enrollment system
• Complete Qualified Medical Support Orders and CMS Demand Letters
• Train new team members and respond to team inquiries as point person

Indiana, PA, US

• Applied changes to employee benefit deductions upon election
• Compiled and recorded employee termination information for COBRA
• Reconciled multiple benefit checking accounts and made deposits to the accounts each month
• Presented information on FMLA, Short Term, and Supplemental Short Term Disability Leave to employees
• Managed Health Care Assistance program using excel, account statements, and employee pay stubs

Indiana, PA, US

• Provided support tracking time for employees on Disability and/or Leave
• Applied changes to employee 401k contributions
• Reconciled multiple benefit checking accounts

Chicago, IL, US

Chicago, IL, US

• Highly skilled in using DAXKO Operations software
• Market all YMCA programs, activities, and services through prospective member tours and social media platforms
• Interpret and resolve membership related questions or issues

Chicago, IL, US

• Expanded company-wide communication with creation of an email roster for 171 employees
• Collaborated with CEO on creating a quarterly newsletter for staff utilizing Microsoft Publisher
• Prepared a 15-question survey for employee engagement

Indiana, PA, US

• Utilized SAP, Neogov, Justifacts, Cogent Fingerprinting, and Microsoft Office Applications
• Guided staff, faculty, and students with diverse backgrounds on their onboarding process through completion of Background clearances (Act 34, Act 151, Act 114)
• Responsible for the scanning, filing, and delivery of confidential documents
• Delivered customer service, as a first point of contact, for walk-in customers, appointments, telephone calls, and emails

• Served food orders in high volumes in a fast paced, detailed manner daily
• Promoted new food products using appealing adjectives and tone
• Managed a cash register and totaled the cash drawer at the end of each shift

Bachelor Of Science (B.S.), Human Resources Management/Personnel Administration, General

Education record