Leading the team responsible for creating and delivering custom go-live training.

Design and develop innovative, efficient, and engaging Dayforce HCM instructor-led courses to be delivered to customers and partners. Work with Subject Matter Experts throughout the development and design process for content validation.Provide guidance to instructors working on course development projects.Conduct needs analyses and create course design plans.

*Plans, organizes, and designs training for newly implemented Research Administration Service units*Partners with Subject Matter Experts to obtain content for training*Manages design projects*Tracks training completion in Learning Management System*Designs online training using Adobe Captivate*Update Learning & Organizational Development website content*Conduct periodic needs assessments with Department Leads to determine training offerings

*Managed the 8-month long Administrative Professionals Program, to include facilitating courses for the program*Conducted training classes for various staff members to aid with their personal development*Converted classroom training to online training using Adobe Captivate*Created marketing documents to send to all employees, informing them of new offerings from Learning & Organizational Development

*Conducted new hire orientation detailing all benefit offerings, as well as conducted Open Enrollment meetings/webcasts for active and retired populations*Determined employee's eligibility to retire from Emory with benefits, and guided them through the process*Conducted needs assessments periodically with departments supported to enhance benefits education*Assisted with creation of Benefits101 course presentation, and presented to HR Representatives completing the HR Rep Certification*Managed entire life cycle of Resident Open Enrollment to include: partnering with department to agree upon changes and rates, communication and website development, and testing enrollment system*Participated in group to centralize HR functions within various department of the University

*Responsible for leave processing to include: payroll processing, FMLA administration, and administration of other applicable state leave laws*Managed Service Award Program to include: budget creation, payroll reporting, and vendor relationship management*Conducted Open Enrollment meetings and transitioned newly acquired groups to Sage Benefit programs*Created communication pieces for Open Enrollment*Drafted monthly employee newsletter articles to be distributed to all employees*Managed updates to Benefits Intranet site with internal partner

*Served as lead contact on outsourcing of Disability products and Family Medical Leave to external vendor*Processed invoices for approximately 20 vendors on a monthly basis*Billed six Long Term Talent clients on a monthly basis for all benefit costs*Set up banking arrangements with new vendors*Reviewed and updated Summary Plan Descriptions*Leave processing and FMLA administration*Conducted New Hire Orientation for Benefits

*Provided administrative support to the Employee Relations and Staffing Department to include: offer preparation, conducting reference checks, exit interviews, non-exempt position interviews, and supported hiring managers on Applicant Tracking System (Brass Ring)*Coordinated New Hire Orientation with all involved Departments on a bi-monthly basis*Administered Education Assistance Program*Managed on-site training calendar and communication*Maintained internal webpage for Employee Relations and Staffing Department*Ran weekly reports to reflect Open Positions, as well as positions on hold, for management

*Assisted employees completing the online new hire benefit enrollment*Entered Family Status Changes into the benefits system*Audited reports between the payroll system and benefits system to ensure accuracy of benefit deductions*Processed reports for Supplemental Life Insurance for Evidence of Insurability