Aileen M. London, Bsis, Msis, Itil
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Aileen M. London, Bsis, Msis, Itil Email & Phone Number

Founder and Chief Executive Officer at Michael London Enterprises LLC
Location: Washington, District of Columbia, United States 7 work roles 2 schools
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Current company
Michael London Enterprises LLC
Role
Founder and Chief Executive Officer
Location
Washington, District of Columbia, United States
Company size
147 employees

Who is Aileen M. London, Bsis, Msis, Itil? Overview

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Quick answer

Aileen M. London, Bsis, Msis, Itil is listed as Founder and Chief Executive Officer at Michael London Enterprises LLC, a with 147 employees, based in Washington, District of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Aileen M. London, Bsis, Msis, Itil.

Aileen M. London, Bsis, Msis, Itil previously worked as Manager, Compliance and Risk at Municipal Securities Rulemaking Board and Internal Audit Manager at Municipal Securities Rulemaking Board. Aileen M. London, Bsis, Msis, Itil holds Masters, Information Systems Science from Strayer University (Dc).

Company email context

Email format at Michael London Enterprises LLC

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Michael London Enterprises LLC

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Profile bio

About Aileen M. London, Bsis, Msis, Itil

Information Technology leader with 15 + years of experience in roles championing IT governance, risk management, people development, internal controls compliance, and organizational strategic alignment.Currently managing the Internal Audit function to enhance and protect the organizational value by providing independent assessments, objective assurance, and consulting services related to business and technical operations.

Listed skills include Management, Troubleshooting, Active Directory, Technical Support, and 46 others.

Current workplace

Aileen M. London, Bsis, Msis, Itil's current company

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Michael London Enterprises LLC
Michael London Enterprises Llc
Founder and Chief Executive Officer
Sedona, AZ, US
Website
msrb.org
Employees
147
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Company profile
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7 roles

Aileen M. London, Bsis, Msis, Itil work experience

A career timeline built from the work history available for this profile.

Founder And Chief Executive Officer

Michael London Enterprises Llc

Sedona, Az, Us

Internal Audit Manager

Municipal Securities Rulemaking Board

Washington D.C. Metro Area

Risk ManagementChange ManagementIncident ManagementEvent ManagementBusiness Continuity/Disaster RecoveryRegulation SCIInternal Audit and ComplianceEnterprise Management and Control

Jul 2015 - May 2023

Application Support Manager

Western Union Business Solutions
Feb 2013 - Jul 2015

Technical Support Manager

Travelex Global Business Payments
Jun 2008 - Feb 2013

Technical Support Specialist

Ruesch International

Washington, Dc

• Manage the day to day operation of the Global Service Desk – Cross Currency Transactions Division.• Provide Tier III application troubleshooting to external clients and over 2000 internal end-users.• Manage Citrix Metaframe Farm and Citrix Xen Server for remote applications.• Manage and investigate application error messages to determine the source of failure.• Manage and create instructional videos and presentations for web training of new applications.• Troubleshoot domain trust trouble tickets, Java website issues, IP address issues and network connectivity issues with Systems Engineers.• Manage security groups, distribution groups and user accounts with Active Directory.• Manage training for new hires for Tier II and Desktop Support positions.• Manage and create technical documentation for applications pertaining to Help Desk operations.• Manage Tier I and Tier II Help Desk service requests.• Verify staff troubleshoot and resolve user problems in a timely manner while providing the highest levels of customer satisfaction and the most efficient and effective resolution to end user complaints.• Talk with co-workers to research problems and find solutions to issues that do not present an obvious resolution after investigating the knowledgebase and external resources to include google.com, Microsoft.com, etc.

Jul 2006 - Jun 2008

Help Desk Analyst

Hodgson Russ Llp

Buffalo/Niagara, New York Area

• Provided in-person and telephone support to over 200 end users, troubleshooting, diagnosing, resolving, and documenting hardware, software, and network related technical issues.• Produced documentation and training manuals for release in new hire training sessions.• Managed desktop migration from Windows XP to Windows XP SP 2.• Provided level II help desk support for end-users in seven offices.• Investigated and escalated Tier III issues to network staff. • Served as backup Blackberry Administrator.

Jul 2004 - Jan 2006
Team & coworkers

Colleagues at Michael London Enterprises LLC

Other employees you can reach at msrb.org. View company contacts for 147 employees →

AJ Anitha Jovin Anitha Jovin Colleague at Michael London Enterprises LlcDar Es-Salaam, Dar Es Salaam, Tanzania, United Republic Of View → MV Marcelo Vieira Marcelo Vieira Colleague at Michael London Enterprises LlcNew Alexandria, Virginia, United States View → JM John Mckinnon John Mckinnon Colleague at Michael London Enterprises LlcCapitol Heights, Maryland, United States View → NP Ntwanano Provinent Ntwanano Provinent Colleague at Michael London Enterprises LlcNelspruit, Mpumalanga, South Africa View → CR Chester Rex Obra Chester Rex Obra Colleague at Michael London Enterprises LlcCebu, Central Visayas, Philippines View → SA Srinivasan Adusumilli Srinivasan Adusumilli Colleague at Michael London Enterprises LlcHerndon, Virginia, United States View → MP Macy Parker Macy Parker Colleague at Michael London Enterprises LlcWashington Dc-Baltimore Area, United States View → JA Joseph Andrews Joseph Andrews Colleague at Michael London Enterprises LlcWoodbridge, Virginia, United States View → NV Nompumelelo Vensil Nompumelelo Vensil Colleague at Michael London Enterprises LlcEast London, Eastern Cape, South Africa View → NZ Nozipho Zwelibi Precious Nozipho Zwelibi Precious Colleague at Michael London Enterprises LlcDurban Metropolitan Area, South Africa View →
2 education records

Aileen M. London, Bsis, Msis, Itil education

Masters, Information Systems Science

Strayer University (Dc)

Bachelors, Information Systems Science

Strayer University (Dc)
FAQ

Frequently asked questions about Aileen M. London, Bsis, Msis, Itil

Quick answers generated from the profile data available on this page.

What company does Aileen M. London, Bsis, Msis, Itil work for?

Aileen M. London, Bsis, Msis, Itil works for Michael London Enterprises LLC.

What is Aileen M. London, Bsis, Msis, Itil's role at Michael London Enterprises LLC?

Aileen M. London, Bsis, Msis, Itil is listed as Founder and Chief Executive Officer at Michael London Enterprises LLC.

Where is Aileen M. London, Bsis, Msis, Itil based?

Aileen M. London, Bsis, Msis, Itil is based in Washington, District of Columbia, United States while working with Michael London Enterprises LLC.

What companies has Aileen M. London, Bsis, Msis, Itil worked for?

Aileen M. London, Bsis, Msis, Itil has worked for Michael London Enterprises Llc, Municipal Securities Rulemaking Board, Western Union Business Solutions, Travelex Global Business Payments, and Ruesch International.

Who are Aileen M. London, Bsis, Msis, Itil's colleagues at Michael London Enterprises LLC?

Aileen M. London, Bsis, Msis, Itil's colleagues at Michael London Enterprises LLC include Anitha Jovin, Marcelo Vieira, John Mckinnon, Ntwanano Provinent, and Chester Rex Obra.

How can I contact Aileen M. London, Bsis, Msis, Itil?

You can use AeroLeads to view verified contact signals for Aileen M. London, Bsis, Msis, Itil at Michael London Enterprises LLC, including work email, phone, and LinkedIn data when available.

What schools did Aileen M. London, Bsis, Msis, Itil attend?

Aileen M. London, Bsis, Msis, Itil holds Masters, Information Systems Science from Strayer University (Dc).

What skills is Aileen M. London, Bsis, Msis, Itil known for?

Aileen M. London, Bsis, Msis, Itil is listed with skills including Management, Troubleshooting, Active Directory, Technical Support, Risk Management, Microsoft Word, Networking, and Leadership.

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