Ammad Azeemi Email & Phone Number

Dix Hills, New York, United States

Bronx, New York, United States

Summary:Experienced IT Support Specialist with a proven track record of providing comprehensive technical assistance and troubleshooting solutions. Proficient in addressing inquiries and resolving issues through various channels, including in-person, phone, and remote support. Skilled in efficiently setting up workstations, mobile devices, and applying necessary software configurations. Dedicated to staying updated on system changes and maintaining server room protocols. Capable of managing EMT personal devices using Cisco Meraki and adept at crafting cables for devices as needed. Committed to ensuring seamless operation of desktop hardware and software installations.Key Responsibilities:- Responding promptly to technical support requests via in-person, phone, and remote channels. - Efficiently configuring individual employee PCs, mobile devices, and applying necessary company software and network access.- Staying abreast of system information changes and updates to provide accurate assistance.- Ensuring adherence to server room etiquette and protocols, including assisting in the installation of new servers.- Managing EMT personal devices using Cisco Meraki for optimal performance and security.- Crafting new cables, including data jacks, Ethernet crossover, and straight-through cables, as required for devices such as phones.- Installing and maintaining desktop hardware and software to support organizational operations effectively.This experience highlights my proficiency in providing technical support, ensuring smooth IT operations, and contributing to the overall efficiency of the organization's IT infrastructure.

Hicksville, New York, United States

As an outreach associate for a solar company, my primary responsibility is to engage with potential clients door to door, and educate them about the solar programs and offerings available. This involves building relationships with prospective clients, answering their questions about solar energy, and persuading them to enroll in our company's solar program.My tasks include canvassing neighborhoods and making direct contact with homeowners, introducing myself and the company, and explaining the benefits of switching to solar energy. I provide information on the cost savings of solar energy, government incentives, and rebates available to them.It is essential to maintain a professional and courteous demeanor and accurately represent our company's offerings, services, and pricing policies. I am required to manage and track my leads and follow up on potential customers to close deals.Overall, as an outreach associate for a solar company, my responsibility is to create a positive first impression of the company, build relationships, and generate interest in our company's solar program. My goal is to close deals and help clients to make the switch to solar energy while ensuring a positive experience for all potential customers.

Bachelor Of Science - Bs, Information Technology

Associate Of Arts And Sciences - Aas, Liberal Arts And Sciences/Liberal Studies

Rhcsa, Comptia Linux+