• Direct client Management/Vendor Management/ Account Management• Handling Supply Management for the Lab, Creating Purchase Orders, handling Team to keep track of each Order, Creating Relationship with Vendors and working on Vendor Agreements and contracts, looking into Prior Maintenance and Service agreements.• Lead generation, Making Appointments, Leading team for maintaining proper Schedule for the Doctor, Account handling, Lab Testing marketing, Specimen Lookup, Client handling and support.• Developed long-term business strategy by using customer feedback to identify necessary process improvements.• Excellent interpersonal and coaching skills.• Took active role in company growth by consistently providing quality customer service to promote growth and retention. Etc.

• Worked on US Stock Market Specifically on Pink Sheet Stocks also known as Penny stocks.• Provided complete customer support to keep the investor retained.

• Worked on UK Based Project Epay, Technical Support, Report generation, Contract Support, Client Support.• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.• Provided on the call refund support for Tesco, Sainsburry etc.

• Worked as Supervisor for complete Pharmacy Benefits and Billing, Prescription typing, insurance coordination, working on Prior Authorizations for multiple insurances.• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.• Worked on complete Quality assurance for the complete team, Report generating, Creating Daily Logs for each member.

• Worked on 321 Customer Support maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Worked on 333 Customer Support Responded to customer requests for products, services and company information.