Ammad Sohail Email and Phone Number
Hello LinkedIn community! 👋 I'm Ammad, a seasoned professional with a passion for driving excellence in customer service, health and safety, and training initiatives. With a solid foundation in my educational background, having studied health science, I've honed my skills and gained valuable insights to navigate the dynamic landscape of these diverse roles.In my recent roles, I've had the privilege of managing the introduction of new tech inventory, where my focus on operational efficiency shone through. Implementing intricate information systems for cataloging, I streamlined operations and optimized inventory management, showcasing my commitment to operational excellence.My leadership journey encompasses the management of multiple departments, where I successfully spearheaded comprehensive training programs. These experiences not only strengthened my adaptability but also underscored my results-oriented approach. Additionally, my proficiency in developing and executing branding and merchandising strategies consistently surpassed sales goals, contributing to heightened market presence.A standout aspect of my career is the client-centric approach I bring to the table. Swiftly addressing tech and business-related issues, I pride myself on an impressive average resolution time of less than 15 minutes. Specializing in offering tailored tech solutions that align with both business and personal needs, I've cultivated a reputation for effective and personalized problem-solving.Now, as I explore new opportunities, I am eager to bring my diverse skill set to roles such as Customer Service Manager, Health and Safety Officer, or Training Specialist. My goal is to contribute to a dynamic team, driving excellence in customer service, safety, and training initiatives.Skills include: Management, Training, Microsoft Office, Data Visualization, Relationship Building, Consulting, Business Development, Program Development, Presenting, Public Speaking, Customer Service
Shoppers Drug Mart
View- Website:
- shoppersdrugmart.ca
- Employees:
- 19270
-
Training CoordinatorShoppers Drug Mart Aug 2019 - PresentWhitby, Ontario, CanadaShoppers is a Canadian retail pharmacy chain based in Toronto, Ontario. It has more than 1,300 stores in ten provinces and two territories.Highlights include:• Spearheaded training programs for both new and experienced staff, elevating adherence to safety protocols and driving a notable reduction in incident cases • Obtained Occupational Health and Safety Certification, Safety Supervisor Certification, Common Worksite Injuries Certification, Fatigue Management Certification, WHMIS 2023 Certification• Collaborated with cross-functional teams to devise innovative strategies for health and safety promotions in a dynamic, fast-paced environment, contributing to a safer workspace and improved training record maintenance • Elected member of The Health and Safety Commission where safety concerns were addressed, and new protocols were implemented that reduced incident rates • Executed health and safety audits, pinpointing discrepancies and implementing streamlined processes significantly reducing risks, and enhancing operational efficiency and accuracy. -
Tech SupervisorCell City Jul 2018 - Oct 2018Pickering, Ontario, CanadaCell City is a tech start-up that sells a wide variety of technology-related appliances, upgrades, and accessories. The company also works with small and large-scale businesses to find tech solutions that work best for them.Highlights include: • Spearheaded the management of new tech inventory by implementing a meticulous cataloging system, providing detailed information for each item, ensuring streamlined operations and efficient tracking.• Formulated and executed comprehensive branding and merchandising strategies for the new tech inventory, surpassing sales goals and bolstering market presence.• Offered prompt assistance to clients dealing with tech and business-related issues, achieving a high satisfaction rate and an impressive average resolution time of less than 15 minutes, showcasing efficiency and client-focused service.• Guided clients in selecting tech solutions tailored to their business and personal needs, leading to a consistently high customer satisfaction rating and reinforcing a reputation for delivering effective, personalized solutions.
Ammad Sohail Education Details
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3.9 Gpa -
Sinclair Secondary SchoolPublic Health
Frequently Asked Questions about Ammad Sohail
What company does Ammad Sohail work for?
Ammad Sohail works for Shoppers Drug Mart
What is Ammad Sohail's role at the current company?
Ammad Sohail's current role is Training Coordinator at Shoppers Drug Mart || Ontario Tech University || Customer Service Manager || Health & Safety Officer 🌐.
What schools did Ammad Sohail attend?
Ammad Sohail attended Ontario Tech University, Sinclair Secondary School.
Who are Ammad Sohail's colleagues?
Ammad Sohail's colleagues are Neha Mehta, Tanya Farrow, Christine Irwin, Nermen Toma, Victoria Sharpe, David Mandarino, Dr. Jitin Raghunathan Nair.
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