Ammar B. Email & Phone Number

As a counter fraud analyst, I applied my expertise in due diligence, online Fraud prevention models, criminal investigations, KYC verification, and financial risk management to protect the bank and its customers from fraud and financial crime. I worked with a team of professionals to conduct thorough and timely investigations, identify and report suspicious activities, and comply with regulatory. With a degree in English language literature and master's degree in international bussiness , and I am fluent in Arabic and English. I have over 9 years of experience as a customer service officer in various call centres, credit card management, and financial crime protection. I am passionate about delivering exemplary service in problem-solving, complaint resolution, and general customer queries in a professional, courteous, culturally sensitive, and timely manner. I am self-motivated, adaptable, and quick to learn new skills and systems. I am eager to pursue a career in lower Fraud fields with opportunities for career progression and further education.