Cisco’s lead consultant reporting to STC’s Systems and Demand Management and Cyber Security Operations departments providing.• Successful day 2 operations of stc routing analytics platform based on Hortonworks Data Platform and ongoing study of migration to Cloudera Data Platform.• Onboarding, testing and acceptance of stc Telco Cloud automation solutions including Vitira AI-Ops and NSO.• Implemented STC Cyber Security controls over by 350+ authorization policies securing 8000+ business critical network devices including MPLS, Packet Core and IT network integrated over TACACS+/RADIUS/LDAP protocol, serving 1200+ identities using Cisco Identity Services Engine.• Rollout of MFA (multifactor authentication) to 30,000+ users securing STC’s critical services using Cisco DUO cloud services. Achieved 99.9% availability of DUO proxy infrastructure and cloud services by regular updates and change management.• 50,000+ successful enterprise circuit deployments with STC core network services design/development, Integrations, automation use case built by Cisco Network Services Orchestrator (NSO) and Cisco Prime Provisioning.• Enabled STC network design engineers to analyze traffic planning and impact analysis using Cisco WAN Automation Engine (WAE).• Successful operation of Cisco Matrix Solution for STC NCDI SDN. System includes Big Data components like HDP, Ambari, Kafka, Zookeeper, HIVE, NIFI, Matrix Dashboard, Kubernetes. Performed acceptance tests for individual components.• Successful compliance of Cybersecurity NIST External Audit including several meetings with external auditors to go through audit controls, standards, guidelines, and best practices related to Cisco software domain. Led the effort of Collected, arranged, and presented with evidence related to compliance.

• Successful automation of STC network operations team’s tasks by developing Expect/Python scripts including:I. Automated devices image upgrade task including pre and post verification checks.II. Automated troubleshooting for Access and Mobile NOC.III. Automated deployment of MBSS and NRA configurations across the network.• Helped prevent STC core network outages caused by misconfiguration by developing 900+ Expect/Python/Shell scripts integrating with Cisco IOS, IOS-XR IOS-XE, Nexus, Huawei Juniper etc. devices• Led operations team to achieve 99.9% availability of Cisco UCS Infrastructure and VMWARE virtualization by regular updates, vulnerability mitigation and effective FM/PM of firmware, virtualization drivers and Linux OS.• Successful integration of nearly 10,000 network devices in Microfocus Network Automation system enabling device configuration backup, compliance, device image management to significantly reduce TTR.• Increased STC’s network availability by designing and implementing strategy for CORE links monitoring using existing automation systems. Solution included critical link identification, discovery and building of database and devising correlation logic for quick root cause analysis. • Successful launch of Cisco Mobility Core MSP by enabling L1/L2 team effective fault and performance management of 200+ NEs using Cisco Prime Suite (PN, PPM, CPI). Project included 50+ custom reports developed using XML/SNMP/Bulkstat. • Helped STC achieve industry best practices and identify potential risks by developing live compliance dashboard by developing 400+ compliance rules in HP Network Automation. Included design and development of SNMP interface between HPNA and Netcool for compliance-based auto ticketing and auto remediation.• Developed inhouse custom web portals using HTML, JavaScript, JSON.

Analysis, proposals, Evaluation and implementation/optimization of OSS solutions.Planning and Implementaion of OSS solutionProvide Integration Services pf OSS platforms with Element management system and support the integrations.Provide support Business for deployment and visibility of OSS Systems Client Applications.Documentation of processes & procedures.Performance Analysis and Optimization of the OSS Applications.Conducting PAT/UAT

To ensure an un-interrupted availability of critical Business Operations System Support (OSS) tools as required for smooth execution of company’s routine business. Responsible to coordinate and execute all activities in this area in such a way so that the maximum uptime and performance are achieved.• Ensuring maximum availability of the OSS infrastructure • Vendor interactions and coordination for system upgrades, customizations, Integrations and the timely execution of support services, and fixing all issues/failures within minimum possible time. • Gathering the end user requirements and proposing services based on the current OSS infrastructure • To perform and maintain backups of all the systems such as to ensure complete recovery of any system/application if required; also performing regular tests of the backup/recovery process • Prepare and maintain the up-to-date documentation related to all areas of OSS. • Work with the team/manager to develop and practice the standard operating procedures and ensure that every major change in the infrastructure is well planned and fully documented • Work with team/manager to formulate Service/Operational Level Agreement for various systems towards multiple internal customers • Participate in new projects related to his/her area with a team member role, liaison with internal teams and external vendors and contribute to the timely and optimal delivery of project objectives. • To remain available 24x7 for providing technical guidance to NOC/Helpdesk staff or other IT/Technical teams regarding all urgent requests related to any of the managed systems and services• Primary responsible for the administration of UNIX based platforms HP-OVO 8.35, HP-TEMIPv5/6, OVPM, OVIS 6.0, HP-NNM 7.53, and TelAlert 6.3e.• Hands on experience of alarm configuration in EMS like HP-OVO and HP-NNM, using Perl Scripting. On the other hand, experienced in integrations and correlations in a top-level NMS like HP-TEMIP

Responsible for RF Optimization, including Cluster Optimization, Managing Drive test teams, Handling Customer complaints, RF troubleshooting for NSN and Huawei