Overseeing the operations specializing in POS, Accounting & Mortgage loans for clients in the UK, US, and Canada.- Strategic leadership in driving business growth and expansion.- Managing client relationships and ensuring high-quality service delivery.- Overseeing operational efficiency and financial performance.- Leading and mentoring a dedicated team to achieve organizational goals.

Payment Industry Expert with 10 years in Point of Sale (POS). Innovating payment systems, driving growth, and ensuring security. Let's connect and elevate the payment landscape.

Operations Manager (MB POS)-Managing / Leading the offline team to process for the POS machines new deal sign up for the Canadian Customers.-Monitoring all the customer support areas to keep the service level up.-Submitting the applications to the international POS processor Elavon and Global.-Managed and planned the complete Document Management system (DMS). And its routine maintenance is continued.

-Providing all the inquiries and maintenance of the individual accounts on call.-Giving guideline to Customer Support junior officers and short training on newly launched products.

Worked with Internal auditor

-Marketed Phone Banking-Account Opening and other banking operations