Ammar Khalil Email and Phone Number

Answering customer inquiries via phone, email, or chat Resolving customer complaints and issues in a timely mannerProviding information and guidance to customers regarding products or servicesMaintaining accurate customer records and updating databasesProviding feedback to management regardingroviding feedback to management regarding customer concerns and suggestionsAdhering to company policies and procedures

1) Respond promptly and professionally to ambulance calls2) Direct ambulance teams to requests and coordinate urgency of pickups based on A&E triage category3) Assist in arranging medical evacuations4) Plan and arrange ambulance drivers' roster to ensure 24/7 coverage5) Ensure ambulance maintenance records are kept up to date and maintenance is carried out promptly