• Developed robust Node.js RESTful APIs, implementing tightly scoped multilayered validations, optimizing queries, and improving folder structure with updated boilerplate.• Implemented real-time communication using web sockets for messaging and Kanban board updates.• Optimized database queries in collaboration, specializing in MongoDB, enhancing overall system efficiency.• Provided constructive feedback in code reviews, ensuring high-quality, maintainable codebase.• Seamless integration of third-party APIs for enhanced software functionality and user experience.• Proficient in JavaScript and TypeScript (limited), contributing to a sharable calendar with time-zone support.

• Utilized Node.js and MongoDB to provide RESTful API endpoints for client-side integration, using best practices.• Conducted knowledge-sharing sessions, contributing to the team's skill enhancement, and fostering a culture of continuous learning.• Added data migrations for feature additions, ensuring seamless integration of new functionalities into the system.• Developed and consumed GraphQL endpoints, optimizing data fetching for improved application performance.

• Developed RESTful APIs in Node.js, contributing to a robust and scalable back-end infrastructure.• Collaborated with a cross-functional team to optimize database queries and improve performance.• Participated in code reviews, providing constructive feedback to enhance code quality and maintainability.• Integrated third-party APIs for seamless communication, enhancing software functionality and user experience.

• Competed with over 175 teams in DIC IdeaCamp ’19 and secured incubation space and funding opportunities of 5 million PKR.• Designed and executed a market survey of more than 350 professionals to understand the perfect market fit.• Signed an MoU with various entities including National Incubation Center to provide our services to their employees.• Created Market specific ads that generated more than 50,000 impressions.• Responsible for constant coordination with our stakeholders including investors and mental health professionals.• Hosted multiple training sessions to orient customers to our product.• Constantly reiterating and improving upon our product to meet customer quality requirements.• Led cross-functional team, ensuring quality and user satisfaction for ElevateMe application launch.• Implemented comprehensive testing, identifying, and resolving bugs and usability issues manually.• Planned and executed agile scrum sprints, prioritizing tickets to meet project deadlines.• Collaborated with stakeholders to gather requirements, define product roadmap, and align with customer needs.• Introduced continuous improvements initiatives based on customer feedback and market trends by conducting user research, driving product enhancements and improvements.

• Developed and implemented effective marketing strategies to promote jewelry and gift items offered by HappynessTheStore.• Assisted in procurement activities, ensuring the availability of high-quality products at reasonable rates.• Contributed to the establishment of reliable nationwide delivery services, enhancing customer satisfaction.• Played a key role in maintaining good customer service standards and ensuring customer retention.• Actively participated in strategic planning for the growth and expansion of HappynessTheStore.

• Experience in Recruitment Process Outsourcing (RPO) industry, working in a fast-paced environment.• Proficient in resume screening, conducting phone interviews, and shortlisting candidates.• Skilled in scheduling and coordinating meetings with candidates.• Adaptability to work with a variety of companies, quickly learning and adjusting to their specific requirements and processes.

• Conducted comprehensive surveys across Islamabad to gather data on vendors and their requirements for an online app-based start-up.• Assessed the dynamics and feasibility of implementing the start-up concept in the local market.• Engaged with vendors to understand their pain points, preferences, and willingness to adopt the app-based solution.• Compiled and analyzed survey results to identify key insights and recommendations for the start-up's strategy and operations.

• Promoted to Team Lead within non-fault accident claims department, showcasing exceptional performance and leadership abilities.• Trained and mentored Customer Service Representatives (CSRs), optimizing their skills and maximizing team productivity.• Developed management and leadership skills through hands-on experience in a fast-paced business environment.• Successfully implemented strategies to improve customer satisfaction and enhance team performance.