Support and maintain market leading Value-Added Services platforms to ensure very high levels of service delivery and availability. • Integrated new products and services and ensured high quality end to end services are delivered to customers.• Expanded the capacity of the system to keep up with rapid growth. • Report regularly on system and service performance against key quality and availability targets.• Collaborate closely with the Engineering, Operations and Product Marketing teams to deliver change in a coordinated way, aligned with business objectives.• Continue to develop technical and professional expertise through formal learning and experience on the diverse components of the overall solution.