Syed Ammar Islam Email & Phone Number

Karachi, Pk

As a Global Solution Consultant, I partner with leading financial institutions to navigate the exciting landscape of phygital transformation in self-service banking. I help banks understand the evolving needs of their customers and design innovative solutions that blend physical and digital channels to deliver exceptional experiences. My expertise includes:Assessing existing banking infrastructure and identifying opportunities for phygital integrationDesigning and implementing cutting-edge self-service technologies (VTMs, kiosks, mobile apps)Leveraging AI, machine learning, and biometrics to enhance customer interactionsEducating bank staff on new tools and processes to ensure smooth adoptionMonitoring and optimizing phygital solutions for maximum impactI am passionate about empowering banks to create more efficient, customer-centric, and future-ready banking experiences.

Responsible for developing full scale project plans, schedule and timelines as well as leading, planning and implementing project. Defining project tasks and resource requirements along with resource allocation. Facilitating the definition of project scope, goals and deliverables and assembling and coordinating project staff. Constantly monitoring and reporting on progress of the project to senior management. Implementing and managing project changes and interventions to achieve project outputs.

Working in Touchpoint has been a wonderful experience and work with market professionals has changed my prospective of life. Making Company's own product which has helped me to polish my skills of software engineering, personal management and time management.Worked on Tier based applications as well as performed Q/A tasks which ensured that the design corresponds to analysis and requirements and maintained documents pertaining to task.

• Learned Object Oriented concepts using asp.net• Assigned to develop a web portal where I was working on database connectivity and handling database queries on the web portal

• Learned how ATMs work • Experienced troubleshooting and fixing problems

Master Of Science - Ms, Data And Decision Science

A Levels