Ammar Issa, Mba, Arm® Email & Phone Number

Orange, Ca, Us

Orange, Ca, Us

Huntington Beach, California, United States

• Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics• Act as the main point of contact related to all property related items with owner representative in the manner the client prefers. Understand and be able to communicate terms of the Property Management Agreement.• Provides overall direction and supervision of day-to-day property management.• Ensure monthly occupancy and delinquency goals are met.• Will communicate regularly with all necessary company employees, lenders, property owners, financial partners, and other individuals as deemed necessary.• Conduct weekly Meetings with assigned team.• Comply with daily, weekly, and monthly team deadlines.• Assist in the development and monitoring of company policies and procedures related to property management.• Oversee property budgets, meet financial targets and implement revenue generating initiatives.• Accountable for monthly budgeting and reviewing financials.• Accountable for maintaining the physical asset + performance of assigned properties.• Organize and implement site natural disaster and emergency evacuation plans.• Manage the property and associate safety records, property loss claims, and risk management initiatives.• Making hiring decisions to ensure an employee is in the right seat.• Assessing property needs by evaluating staff performance.

Tustin, California, United States

• Manage the day-to-day operations including resident satisfaction and retention, full resident life-cycle activities.• Monitor site budget and report variances to ownership.• Prepare and review all invoices for accuracy prior to submission for approval of payment.• Preparation of financial statements and reports on status of properties such as occupancy rates and dates of expiration of lease to property owner.• Attend weekly client update calls to provide market updates, potential objectives and to set goal expectations.• Attend weekly construction calls and prepare Minutes Meeting notes to provide client with construction work progress and to submit a useful review document to all parties.• Manage property marketing in accordance with company standards and execute a strategic marketing plan to attract and retain residents.• Responsible for meeting client expectations and providing an excellent customer service experience.• Responsible for recruiting, interviewing, hiring and coaching for development.• Act as a resident relations specialist with proven resolution skills while maintaining the rules and regulations detailed in the lease agreement.• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.• Organize and implement site natural disaster and emergency evacuation plans.• Manage the property and associate safety records, property loss claims, and risk management initiatives.

Huntington Beach, California, United States

•Maintain all property accounting and reporting, including but not limited to collecting and posting rent, financial and leasing reports, month end, pre-close, bank deposits and ensuring a balanced rent roll.•Process security deposit refunds and charges in accordance with state laws and company policies.•Manage accurate record keeping of all data for residents, property and vendors, including filing and follow up systems.•Assist the Property Manager with property financial reporting, budgeting, and invoicing.•Motivate and manage the leasing team and help with guidance and experience related to leasing, closing, marketing, resident retention and marketing.•Ensure timely and accurate resident billings of rent, including any increases/adjustments, and timely collection.

Cerritos, California, United States

•Greet and qualify new prospects by covering all required criteria.•Help prospective residents completing their rental applications and secure deposit in accordance with the company procedures and Fair Housing requirements.•Arrange, distribute and follow-up with residents on renewal invitations.•Prepare weekly market survey reports.•Type lease and complete appropriate paperwork and input information on Yardi Voyager on a timely basis.•Interact with prospective and current residents to achieve maximum occupancy.

Master Of Business Administration - Mba, Project Management

Bachelor Of Arts (B.A.)