Intensive research to build a database identifying potential clients for exhibitors for the organization's conferences and exhibitions.Interacting with sales/marketing personnel in private and public organizations with the purposes generating clients for exhibitions as exhibitors.Interacting with all middle and high-level personnel in corporate firms, government departments and media to generate clients for exhibitions.Promotional activities (personal meetings, tele calling, and e mailing) targeted at generating support and awareness about various events.Operational involvement during event (exhibition or seminar) to maintain quality of the event and ensure satisfaction of participants. Personal coverage of expos (Domestic) to prospect business in terms of delegates as well as building up live data.Liaising with high profile speakers and managing all speaker requirements, which includes but is not restricted to travel & accommodation, audio-visual requirements, keeping other deadlines and maintaining material submission processes etc.Ensure preparation of all marketing communication activities within defined timeline for the launch of the event in coordination with the Operations & Corporate Communication Department. Ensure that all prospects and contacts initiated related to business are updated into the central database within defined timeline.Coordinate with and support the operations department in ensuring that the on site management and all related activities is as per timeline and detailing per the operating norms.To establish close collaboration with relevant Associations and Organisations.Post-event follow up with clients to ensure that relevant collaterals and information are disseminated in a timely manner and all dues are cleared.Maintaining proper records of contact information, revenue etc. generated and preparing comparative reports analyzing growth in an event over the previous year.

Client Services Manager Responsibilities:Develop effective communication platforms for clients and staff.Inspire repeat-business from clients.Conduct customer service workshops and presentations.Monitor and measure client satisfaction.Liaise with different departments about client queries.Offer advice to clients on services and products.Develop surveys and capture client information.Participate in marketing campaigns.Deal with client requests and troubleshoot problems.

Client Servicing Executive Responsibilities:Cultivating solid relationships with clients through the provision of exceptional after-sales service.Creating a positive onboarding experience for new clients.Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.Identifying ways to overcome clients' initial dislike of company products.Maintaining an accurate record of all existing and potential clients.Responding to client inquiries in a timely and professional manner.Training and providing overall guidance to client service employees.Organizing training seminars to enable clients to fully utilize product features and benefits.Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.