Technical Lead
Current- Provided hands-on leadership for a 7-person software team, overseeing support, training, project execution, and coding efforts. Personally contributed code and reviewed all team member code submissions.- Established policies and procedures to optimize workflows, enhance quality, and meet business goals. Led efforts to cut downtime and maximize revenue through effective task and code review management.- Supervised end-user support initiatives and trained team members on strategies to achieve targets.- Multiplied earnings through localization goal achievement, customer service improvements and commitment to team objectives.- Managed large-scale web transmission and data transportation projects, assigning tasks and utilizing proven techniques to boost team productivity.- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.- Directly contributed to development efforts by authoring code and reviewing all code to validate adherence to best practices and specifications.