• Oversee pharmacy and hospital operations, encompassing inventory management and regulatory compliance• Create purchase orders with precision while upholding professional standards• Provide leadership and support to a team of pharmacists and technicians• Stay informed of regulatory changes, maintaining accurate and up-to-date records• Collaborate with authorities to ensure continuous compliance

• Effectively engaged with customers in business centers and outlets• Managed cash transactions and prepared daily banking reports• Contributed to the establishment of standards and policies for customer service• Addressed objections, promoted services, and resolved complaints• Presented and promoted products and services to customers• Consistently achieved and surpassed sales targets• Participated actively in regular customer service departmental meetings

• Skillfully managed calls across various queues, including corporate, postpaid and prepaid• Provided exceptional customer support through phone calls, adeptly resolving issues• Exercised control and direction over individual performance to successfully achieve targets• Handled customers in accordance with established customer handling standards and operating procedures• Addressed and resolved customer issues and complaints promptly• Ensured the timely completion of… Show more • Skillfully managed calls across various queues, including corporate, postpaid and prepaid• Provided exceptional customer support through phone calls, adeptly resolving issues• Exercised control and direction over individual performance to successfully achieve targets• Handled customers in accordance with established customer handling standards and operating procedures• Addressed and resolved customer issues and complaints promptly• Ensured the timely completion of allocated tasks Show less