Ammar Hafez Email & Phone Number

Jeddah, Sa

Jeddah, Makkah, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

• Develop and implement the sales plan which meets the objectives of the company plan and is in line with brand strategy.• Identify the business opportunities and coordinate with the operation teamto expand the business operations.• Implement CRM system, create sales KPI’s and measure sales team performance against goals.• Manages a team of 24 sales associates and 3 sales leads between 3 cities to achieve growth and hit sales targets.• Planned, led and executed a project to map out all prospective clients (sales funnel), which helped to build our sales forecasts in multiple cities.• Provide information and reports on performance and accounts to ensure that the sales director is fully informed at all times.• Collaborate with the company’s management to set strategies and best practices.• Co-lead expansion projects to new cities within the western province of KSA, this included daily market research, understanding competition, acquiring new customers, and hiring the right team to meet sales targets. • Manage key account customers through the development and implementation of account strategies and plans to maximize our share of customer purchases.• Maintained brand image of the company to ensure a strong and long term relationship with our clients, mainly by understanding their needs and providing them best market offerings.• Manage complaints by understanding the exact issue of the client and providing a solution within the company’s policy. Thus, handle operations related to damaged goods, refunds, and cancelled orders.

Jeddah, Makkah, Saudi Arabia

• Build sales, business development, and expansion plans to drive growth for the company in the region.• Hire and manage a sales team of 4 sales executives and 2 account managers to maintain company performance.• Daily tracking of sales activities to achieve sales team KPIs from generating leads to closing deals by using CRM tools such as Salesforce/Monday.com.• Report sales results and achievements on a quarter basis to the head of sales and provide recommendations for growth.• Work with the marketing team to develop marketing strategies that will generate leads for the sales pipeline.• Engage in operational activities with restaurants and cafes to improve their loyalty program services and enhance retention rates from their customers.• Handle invoices and collection of subscription fees by using online finance platforms such as quickbooks.

Jeddah Governorate, Saudi Arabia

• Developing and maintaining long-term relationships with Careem NOW top merchants.• Securing promotional and/or marketing deals from our top merchants.• Forecasting and tracking top merchants accounts metrics.• Reviewing approx. 300 reports monthly, submitted by account executives. • Giving feedback to account executives and guidelines on how to finish their tasks more efficiently. • Managing App content and making sure all updates meet their deadline.• Collaborating with sales manager to reach prospective merchants.

Jeddah Governorate, Saudi Arabia

• Setting quarterly sales objectives and targets for sales executives.• Reviewing sales updates from sales executives and give feedback on daily basis.• Reviewing sales team KPIs, and make sure targets are achieved on weekly basis.• Closing deals with key clients from western region.• Creating proposals and contracts to all new deals.

Jeddah Governorate, Saudi Arabia

• Receiving, communicating, and converting leads to opportunity.• Creating proposals, presentations, and sales contracts.• Acquiring promotions, coupons and vouchers from clients to boost sales and number of orders.• Submitting weekly report discussing all prospecting and sales activities.

Coventry, United Kingdom

• Carrying out market research in the biggest luxury car markets (Egypt, Saudi Arabia, and United Arab Emirates).• Outlining the most common purchasing habits of luxury automotive brands’ consumers in the middle east through questionnaires and personal interviews.• Identifying the main challenges facing the automotive luxury market in the Middle East. • Developing a blue ocean strategy for JLR to differentiate itself and gain higher market share in the Middle East.

Jeddah, Kingdom Of Saudi Arabia

• Maintaining and updating client databases.• Carrying out marketing research in different business areas.• Evaluating clients’ current marketing campaigns.• Working along with team members to develop new marketing campaigns and strategies for clients.• Contacting with clients for final and semi-final services- Promotion.• Preparing proposals with the marketing team.• Preparing presentations and analysing results.• Writing projects’ reports to both the Marketing Manager and the Chief Operating Officer.

Alexandria Governorate, Egypt

Measuring specific operations in production line - making sure final products are ready on time.• Working with the sales team on different projects – developing current and new products, or defining new marketsegments.• Personal Interviews with clients to promote company’s products.• Contacting supplies for best offers and product requirements.• Settling invoices and bank transactions.• Writing a weekly sales report to Sales and Marketing Manager.

Master'S Degree, Marketing And Strategy

Activities and Societies: Member of Warwick Consulting Society (WCS)Modules Included: 1. Advanced Marketing Management 2. Advanced.

Bachelor'S Degree, Marketing, 69 - First Class Degree

Red-Bull Marketing Campaign for University Students

Bachelor Of Business Administration (B.B.A.), Marketing, Excellent With Honor

Activities and Societies: Member of the public relations team for 2 years - Enactus AAST