Director Of Sales
Current Oversaw a team of 50 sales representatives and $50MM in annual revenue, implementing a virtual sales pipeline and developing client relationships to grow the book of business by 1k customers annually and exceed sales goals by 32%. Directed customer success efforts for the organization, creating and implementing a virtual customer care team to ensure a 95% customer satisfaction rating and increasing the lead-to-sale ratio by XX%. Developed relationships with 5 installation vendors, negotiating a 10% decrease in vendor costs (from $12k per contract to $9k) and ensuring on-time completion of 90% of projects. Spearheaded sales training within the organization, developing standard operating procedures and training documentation and leading twice weekly account management and sales training classes for 50 staff.