Ammu Rajkumar Email & Phone Number

Bangalore Urban, Karnataka, India

Software License Management: • Ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. • Work with Product Owners/Managers in negotiating license reductions/increases as necessary due to usage. Ensure retention of all proof-of-license documentation. • Proficient understanding of financial concepts and practices as they relate to software license and contract management along with the… Show more Software License Management: • Ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. • Work with Product Owners/Managers in negotiating license reductions/increases as necessary due to usage. Ensure retention of all proof-of-license documentation. • Proficient understanding of financial concepts and practices as they relate to software license and contract management along with the financial planning and budgeting. Invoice Management:• Contract V/s Invoice billing evaluations and validations (Invoice management covers payment approvals and payment advice). Invoice validations and recommend the status to Client (Invoice Management).• Processing Base, Variable, Fixed, Project and ARC/RRC Invoice.• Verify all the draft and final invoices from Service Provider and validate the charges billed are as per the contract.• Preparing process/change log, Disputed Invoice reports, Invoice tracker, Value Savings tracker and Accrual report.• Review of contracts regarding the deliverables and obligations, COLA (Cost of Living Adjustment) Or ECA (Economic Cost Adjustments) calculations and review.• Identifying and analyzing the errors, follow up for resolution.• Worked on tools (CRM/ENLIGHTA & SERVICE NOW).• Interacting with Clients and Onsite to update business status, issues and concerns of the process.• Trained the new employees on the process and team specific activities. Show less

Bengaluru Area, India

• Initiated the weekly call with the CGI onshore team to share the process knowledge and updates, to ensure the smooth blended service delivery.• Innovatively, given an idea for receiving the auto generated bank statement every day to reduce the time involved in downloading the statement manually from the bank website and hence the same was successfully implemented.• Developed detailed process documents and thoroughly monitored their implementation and accordingly changed the documents… Show more • Initiated the weekly call with the CGI onshore team to share the process knowledge and updates, to ensure the smooth blended service delivery.• Innovatively, given an idea for receiving the auto generated bank statement every day to reduce the time involved in downloading the statement manually from the bank website and hence the same was successfully implemented.• Developed detailed process documents and thoroughly monitored their implementation and accordingly changed the documents to keep them updated.• Handled two third party clients so far and proved my ability to the best in a very challenging environment• Handling 9 countries billing namely – Austria, Belgium, France, Germany, Italy, Switzerland, Spain, UK, NL.• Processing of daily inputs for billing.• Creation of invoices.• Processing Credits and Rebills.• Creation of Accrual and Revenue report entity wise on a weekly basis/monthly basis. • Reconciliation of billing revenue on a weekly/monthly basis.• Allocation of cash in the accounting system.• Monthly reporting to the clients.• Coordinating the monthly calls with the financial controllers and credit controllers of each country contact to discuss and solve the issues related to process.• Training and motivating the new joiners in the process.• Updating the Process documents as and when the changes are implemented.• Planning Controls and Check points.• Dealing with and resolving problems and issues which arise.• Managing the team in the absence of Team lead. Show less

Bangalore

Reviewing the billing requests received manually and electronically & billing it as per the accounts profile of the customers & complying with corporate revenue recognition policies.Directing, coordinating activities that has to be accomplished to achieve set target.Preparing process related reports such as back log report of the Team.Escalating the billing and cancellation queries to business units and attending to the client queries.Meeting TAT and accuracy as per operational… Show more Reviewing the billing requests received manually and electronically & billing it as per the accounts profile of the customers & complying with corporate revenue recognition policies.Directing, coordinating activities that has to be accomplished to achieve set target.Preparing process related reports such as back log report of the Team.Escalating the billing and cancellation queries to business units and attending to the client queries.Meeting TAT and accuracy as per operational metrics.Providing requested information to other departments.Identifying the errors and analyse the error follow up for resolution. Interacting with clients & follow up for issues and concerns of the process.Achievements:Recipient of “Spot Award” for in recognition within the process. Got many appreciations from the clients.“Aptitude Award” for contribution towards People Development. Show less

Bangalore

Reporting to the HR Manager.Responsible for Full Life Cycle Recruitment and Interviewing of candidates to identify qualified candidates based on skills, knowledge, education, experience, etc.Responsible for negotiating job offers, including salary, benefits, etc.Responsible for checking all references to verify eligibility of qualified candidates.Responsible for counselling all candidates on job opportunities, recruitment techniques, interviewing skills, and career… Show more Reporting to the HR Manager.Responsible for Full Life Cycle Recruitment and Interviewing of candidates to identify qualified candidates based on skills, knowledge, education, experience, etc.Responsible for negotiating job offers, including salary, benefits, etc.Responsible for checking all references to verify eligibility of qualified candidates.Responsible for counselling all candidates on job opportunities, recruitment techniques, interviewing skills, and career paths.Responsible for identifying recruitment sources and maintaining contact with eligible candidates throughout the recruitment process.Skilled in behavioural interviewing techniques and resume review.Recruitments & immediate replacement Induction for the new Recruits (About the company & the client)Making them Aware of the HR policies and the working environment.Sending the list of new recruits (with details) to the Admin.Maintaining consultancy & reference list.Organizing events which motivate the people.Maintaining Attrition & find out reasons if it goes up.Exit Interviews.List of recruitment vs. attrition to be sent on monthly basis.Taking care of employee issues (Personal & professional related to office)Daily report on recruitment, replacements & attrition.Feedback from the candidates who are one month old.Achievements: Won the best “Human Resources Executive” for the year 2007. Show less