Amna Akram Email and Phone Number
I am open to new roles and eager to bring my expertise, skills, and experience to new challenges.💼 I am looking for positions in Social Media Management, Admin Assistant, Manager, HR, Sales Manager, Lead Generation, and Customer Service Support, as well as Management roles.🌎 I am open to remote opportunities in the United Kingdom, United Arab Emirates, United States, and Pakistan.⭐ I have previously worked at Shenzhen Rondaful Technology Co., Ltd.I would love to connect, share my experience, and catch up. If you hear of any opportunities that you think are worth exploring, I am available to chat—please hit the message button.About me:I am a result-oriented e-commerce professional with a proven track record of building and motivating high-performing teams within the dynamic Pakistani e-commerce market. In my previous role, I served as a Supervisor at Hyper Future E-Commerce Pvt. Ltd., a project of China's leading e-commerce company, Shenzhen Rondaful Technology. In this role, I led and developed high-performing teams, fostering a collaborative environment that prioritized training, development, and exceeding sales targets.My expertise encompasses leadership, account management, strategic marketing, and SEO. I seamlessly integrate these skills to consistently drive sales growth and profitability for Hyper Future.What I Bring to the Table:* Leadership & Team Development* Performance Optimization* Communication & Collaboration* Data-Driven Decision Making* Administration and Management* Strategic Planning* Operations Management* Customer SupportSkills:- Leadership & Interpersonal Skills- Account Management & Strategic Marketing- SEO & Data Analysis (Excel & Pivot Tables)- Communication & Conflict Resolution- Time Management & Problem-Solving- Proficiency in MS Office SuiteMy comprehensive skill set positions me as a versatile professional capable of guiding businesses towards sustainable growth and enduring success.
Shenzhen Rondaful Technology Co., Ltd.
View- Website:
- rondaful.com
- Employees:
- 11
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Team SupervisorShenzhen Rondaful Technology Co., Ltd. Jan 2024 - PresentChinaIn my current role as a 𝑺𝒖𝒑𝒆𝒓𝒗𝒊𝒔𝒐𝒓 𝒂𝒕 𝑯𝒚𝒑𝒆𝒓𝒇𝒖𝒕𝒖𝒓𝒆 𝑬-𝒄𝒐𝒎𝒎𝒆𝒓𝒄𝒆 𝑷𝒗𝒕.𝑳𝒕𝒅., a project of China's leading e-commerce company, Shenzhen Rondaful Technology, I contribute directly to their success within Pakistan's dynamic e-commerce market. 𝑯𝒆𝒓𝒆'𝒔 𝒂 𝒃𝒓𝒆𝒂𝒌𝒅𝒐𝒘𝒏 𝒐𝒇 𝒎𝒚 𝒌𝒆𝒚 𝒓𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔:* 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑 & 𝑻𝒆𝒂𝒎 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒎𝒆𝒏𝒕:- Lead and develop three high-performing teams. - Foster a collaborative work environment. - Emphasize training and development. - Focus on exceeding sales targets.- Develop and implement customized performance improvement plans. - Provide personalized coaching for professional growth. - Create engaging training programs. - Specialized for onboarding and skill development.* 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆:- Oversee daily operations: - Manage order processing - Handle customer inquiries - Ensure efficient workflow- Lead and support teams: - Conduct regular meetings - Provide guidance - Identify areas for improvement- Drive performance: - Monitor team metrics - Implement optimization strategies - Achieve business goals- Data-driven decision making: - Utilize Excel and Tableau for performance analysis - Identify trends - Inform strategic choices* 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 & 𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒐𝒏:- Build strong relationships: - Foster open communication - Encourage collaboration within and across teams - Bridge the gap: - Facilitate effective communication between management and frontline staff - Ensure information flow: - Share information transparently - Address team needs promptly -
Senior Team LeadShenzhen Rondaful Technology Co., Ltd. May 2023 - Dec 2023Islāmābād, PakistanLeading two dynamic teams within Pakistan's e-commerce landscape is what I do as a 𝑺𝒆𝒏𝒊𝒐𝒓 𝑻𝒆𝒂𝒎 𝑳𝒆𝒂𝒅 𝒂𝒕 𝑯𝒚𝒑𝒆𝒓 𝑭𝒖𝒕𝒖𝒓𝒆 𝑬-𝑪𝒐𝒎𝒎𝒆𝒓𝒄𝒆 𝑷𝒗𝒕. 𝑳𝒕𝒅., a project of China's leading e-commerce giant, 𝑺𝒉𝒆𝒏𝒛𝒉𝒆𝒏 𝑹𝒐𝒏𝒅𝒂𝒇𝒖𝒍 𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚. My passion lies building in high-performing teams, driving sales, nurturing talent – all of which contribute to Hyper Future's continued success. 𝑯𝒆𝒓𝒆'𝒔 𝒉𝒐𝒘 𝑰 𝒄𝒐𝒏𝒕𝒓𝒊𝒃𝒖𝒕𝒆 𝒕𝒐 𝑯𝒚𝒑𝒆𝒓 𝑭𝒖𝒕𝒖𝒓𝒆:* 𝑳𝒆𝒂𝒅 𝒂𝒏𝒅 𝑴𝒐𝒕𝒊𝒗𝒂𝒕𝒆 𝑯𝒊𝒈𝒉-𝑷𝒆𝒓𝒇𝒐𝒓𝒎𝒊𝒏𝒈 𝑻𝒆𝒂𝒎𝒔 : Foster a collaborative environment, exceed sales targets, and prioritize team growth.* 𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝑷𝒆𝒓𝒇𝒐𝒓𝒎𝒂𝒏𝒄𝒆 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 : Implement data-driven strategies for optimal team efficiency and goal achievement.* 𝑬𝒙𝒑𝒆𝒓𝒕 𝑪𝒐𝒂𝒄𝒉𝒊𝒏𝒈 & 𝑴𝒆𝒏𝒕𝒐𝒓𝒔𝒉𝒊𝒑 : Provide personalized guidance for continuous learning and skill development.* 𝑺𝒌𝒊𝒍𝒍 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒎𝒆𝒏𝒕 : Design and deliver effective training programs.* 𝑴𝒂𝒏𝒂𝒈𝒆 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔: Oversee daily operations and meet company expectations.* 𝑫𝒂𝒕𝒂-𝑫𝒓𝒊𝒗𝒆𝒏 𝑫𝒆𝒄𝒊𝒔𝒊𝒐𝒏 𝑴𝒂𝒌𝒊𝒏𝒈: Utilize Excel and Tableau to analyze performance, identify trends, and inform strategic decisions.* 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 & 𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒐𝒏 : Promote open communication and teamwork across the organization.* 𝑳𝒊𝒂𝒊𝒔𝒐𝒏 𝑩𝒆𝒕𝒘𝒆𝒆𝒏 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 & 𝑺𝒕𝒂𝒇𝒇: I serve as a key liaison between senior management and frontline staff, ensuring smooth information flow, effectively addressing team needs, and advocating for team success. -
Sales Account ManagerShenzhen Rondaful Technology Co., Ltd. Jul 2022 - May 2023Islāmābād, PakistanConsistently exceeding targets and driving sales on AliExpress is what I do best as an AliExpress Accounts Manager at Hyper Future, a project of China's leading e-commerce giant, 𝑺𝒉𝒆𝒏𝒛𝒉𝒆𝒏 𝑹𝒐𝒏𝒅𝒂𝒇𝒖𝒍 𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚. 𝑰 𝒎𝒂𝒏𝒂𝒈𝒆 𝒂 𝒅𝒊𝒗𝒆𝒓𝒔𝒆 𝒑𝒐𝒓𝒕𝒇𝒐𝒍𝒊𝒐 𝒐𝒇 7 𝒂𝒄𝒄𝒐𝒖𝒏𝒕𝒔 𝒂𝒄𝒓𝒐𝒔𝒔 𝒄𝒂𝒕𝒆𝒈𝒐𝒓𝒊𝒆𝒔:𝑯𝒐𝒎𝒆 & 𝑮𝒂𝒓𝒅𝒆𝒏, 𝑨𝒖𝒕𝒐𝒎𝒐𝒃𝒊𝒍𝒆𝒔, 𝑻𝒐𝒚𝒔 & 𝑯𝒐𝒃𝒃𝒊𝒆𝒔, 𝑯𝒆𝒂𝒍𝒕𝒉 & 𝑩𝒆𝒂𝒖𝒕𝒚, 𝑪𝒐𝒏𝒔𝒖𝒎𝒆𝒓 𝑬𝒍𝒆𝒄𝒕𝒓𝒐𝒏𝒊𝒄𝒔, 𝑺𝒑𝒐𝒓𝒕𝒔, 𝒂𝒏𝒅 𝑬𝒏𝒕𝒆𝒓𝒕𝒂𝒊𝒏𝒎𝒆𝒏𝒕.𝑯𝒆𝒓𝒆'𝒔 𝒉𝒐𝒘 𝑰 𝒑𝒓𝒐𝒑𝒆𝒍 𝑯𝒚𝒑𝒆𝒓 𝑭𝒖𝒕𝒖𝒓𝒆'𝒔 𝒔𝒖𝒄𝒄𝒆𝒔𝒔 𝒐𝒏 𝑨𝒍𝒊𝑬𝒙𝒑𝒓𝒆𝒔𝒔:*** 𝑻𝒐𝒑-𝑹𝒂𝒏𝒌𝒆𝒅 𝑺𝒆𝒍𝒍𝒆𝒓: My strategic account management skills consistently placed me among the top 3 sellers, maximizing profits and sales.* 𝑷𝒓𝒐𝒇𝒊𝒕𝒂𝒃𝒍𝒆 𝑮𝒓𝒐𝒘𝒕𝒉: Optimized product listings and marketing campaigns, generating over $423,000 USD in sales revenue for Hyper Future in 2023.* 𝑨𝒇𝒇𝒊𝒍𝒊𝒂𝒕𝒆 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 𝑬𝒙𝒑𝒆𝒓𝒕: My understanding of affiliate marketing helps me identify and build partnerships with influential figures, expanding our reach and driving sales growth.* 𝑫𝒂𝒕𝒂-𝑫𝒓𝒊𝒗𝒆𝒏 𝑫𝒆𝒄𝒊𝒔𝒊𝒐𝒏𝒔:** I analyze market trends and competitor data to gain valuable insights. These insights guide strategic decisions that optimize product selection, pricing, and marketing campaigns.* 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 & 𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒐𝒏:** Build and maintain collaborative relationships with account managers & internal teams. to drive seamless operations* 𝑷𝒆𝒓𝒇𝒐𝒓𝒎𝒂𝒏𝒄𝒆 𝑻𝒓𝒂𝒄𝒌𝒊𝒏𝒈 & 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏:** Closely monitor KPIs (sales growth, conversion rates, customer satisfaction) to identify improvement areas. Implement data-driven strategies for enhanced performance.* 𝑺𝒕𝒂𝒚𝒊𝒏𝒈 𝑨𝒉𝒆𝒂𝒅 𝒐𝒇 𝒕𝒉𝒆 𝑪𝒖𝒓𝒗𝒆: Continuously research industry trends and SEO best practices to optimize strategies for long-term success. -
Senior Quality Assurance ManagerRavon Pvt Ltd Jan 2022 - Jun 2022Islāmābād, PakistanAs a dedicated 𝑹𝒆𝒎𝒐𝒕𝒆 𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝑨𝒔𝒔𝒖𝒓𝒂𝒏𝒄𝒆 𝑴𝒂𝒏𝒂𝒈𝒆𝒓 𝒂𝒕 𝑹𝒂𝒗𝒐𝒏 𝑷𝒗𝒕. 𝑳𝒕𝒅., I ensure exceptional customer experiences by evaluating and improving the quality of customer service interactions across various channels.- **𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝑨𝒔𝒔𝒖𝒓𝒂𝒏𝒄𝒆** - Monitor call recordings, chats, and emails - Assess adherence to company policies and best practices- **𝑷𝒆𝒓𝒇𝒐𝒓𝒎𝒂𝒏𝒄𝒆 𝑨𝒏𝒂𝒍𝒚𝒔𝒊𝒔** - Analyze performance data - Identify areas for improvement - Provide targeted coaching- **𝑷𝒓𝒐𝒄𝒆𝒔𝒔 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏** - Identify opportunities to streamline processes - Enhance quality assurance practices- **𝑻𝒓𝒂𝒊𝒏𝒊𝒏𝒈 𝒂𝒏𝒅 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒎𝒆𝒏𝒕** - Contribute to the development of training programs - Improve CSR skills and knowledge- **𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒐𝒏 & 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏** - Foster strong relationships with CSRs and other departments
Amna Akram Education Details
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English Language And Literature, General -
English Language And Literature, General
Frequently Asked Questions about Amna Akram
What company does Amna Akram work for?
Amna Akram works for Shenzhen Rondaful Technology Co., Ltd.
What is Amna Akram's role at the current company?
Amna Akram's current role is Building my Personal Brand and Sharing everything I learn along the way.
What schools did Amna Akram attend?
Amna Akram attended National University Of Modern Languages (Numl), Quaid-I-Azam University, Islamabad.
Who are Amna Akram's colleagues?
Amna Akram's colleagues are Winnie Wells, Malka Bilqees, Jamie Jin Rong Liu, Bernice Ann Jasmin, Simple X, Areeb Ahsan, Echo Chen.
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Amna Akram
Experienced Content Specialist | Expertise In Writing |Social Media Management |Research| Video EditingLahore -
Amna Akram
Social Media Post Designer | Helping Businesses Engage And Grow Through Effective Visual ContentLahore Division -
Amna Akram
Faisalabad -
Amna Akram
| Seo Player To Boost Your Website | Optimized Content Writer | Social Media Marketer| Content Marketer | Web Designer | Cms Expert Of Wordpress And Kajabi | Local Seo | Seo Trainer | Canva Expert |Islamabad -
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