Amna Bashir Email and Phone Number
As a dedicated Customer Support Specialist with over 1 year of experience in handling customer inquiries, troubleshooting issues, and providing solutions, I am passionate about delivering exceptional service and building strong customer relationships. I have a proven track record in resolving complex customer issues efficiently and maintaining a high level of customer satisfaction. My experience spans various channels, including phone, email, live chat, and social media, and I am always looking for ways to improve service delivery. I am proficient in CRM software (e.g., Salesforce, Scrubcop, Apollo), and thrive in fast-paced environments while working collaboratively with cross-functional teams to enhance customer experiences.
Chatpandas
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FounderAmnazcanvas Jun 2024 - PresentPakistanI’m the founder of Amnazcanvas, an online platform dedicated to bringing unique, commissioned art pieces into homes and spaces that value creativity. My passion for creating art drives my commitment to delivering personalized, high-quality artwork tailored to each customer's vision. From my studio to your home, I focus on providing an exceptional customer experience, ensuring satisfaction every step of the way. Whether you're looking to enhance your space or gift a meaningful piece of art, I aim to make the process seamless and inspiring. Let's bring your creative ideas to life.https://www.instagram.com/amnazcanvas/profilecard/?igsh=MXg0Y3E1Z3N5aG1kaA==
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Customer Service RepresentativeChatpandas May 2024 - PresentLahore, Punjab, PakistanAssisted customers in booking RVs ensuring clarity around rental terms, vehicle availability, and pricing.Responded to customer inquiries via phone, email, and text message, maintaining a high level of customer satisfaction.Provided detailed information on RV features, including Insurance & protection, ID verification, and vehicle compatibility with customer needs.Helped resolve technical issues related to the booking platform, collaborating with the IT team to ensure smooth functionality.Guided customers through the reservation process, from initial inquiry to vehicle pick-up and return, while ensuring compliance with safety protocols and rental policies. -
Customer Support ExecutiveIbex Jan 2024 - May 2024Lahore, Punjab, PakistanProvided support via phone to customers, resolving inquiries related to product issues, billing, and account management.Consistently achieved a customer satisfaction rate of 95%+ through effective problem resolution.Managed over 50 daily customer inquiries, maintaining quick response times and adhering to SLAs (Service Level Agreements).
Amna Bashir Education Details
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Bachelor'S Degree
Frequently Asked Questions about Amna Bashir
What company does Amna Bashir work for?
Amna Bashir works for Chatpandas
What is Amna Bashir's role at the current company?
Amna Bashir's current role is Founder of Amnazcanvas| Abstract Artist| Experienced Customer Support Specialist | Problem-Solver | Excellent Communication Skills.
What schools did Amna Bashir attend?
Amna Bashir attended Bahauddin Zakariya University.
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Amna Bashir
Customer Success | Customer Experience | Saas | Corporate Relations | Implementation | Inside Sales | Partnerships | Crm | Social Media Management | Contentstudio.IoLahore1gmail.com -
Amna Bashir
Karāchi -
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