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Amna Chaudhry is one of the Founder members of National Outreach Program (NOP) Trust & Vice Chairperson at Training Forum. She is organizing NOP & Training Forum events since 2013 and till now, she has organized 400+ different types of sessions, conferences, seminars & Summits on diversified topics. Around 1000+ Speakers, Trainers & Panelists and 50k+ audience participated in the NOP events.She has organized NOP events nationwide Lahore, Karachi, Islamabad, Sialkot, Sheikhupura, Multan, Layyah, Haripur, Abbottabad, Gujrat, Sahiwal, Chiniot.She is presenting National Outreach Program to different organizations. NOP had signed MoUs with HONDA Atlas Cars Pvt. Ltd. Berger Paints, Yum Chinese - English Tea House, Cornwall Education & Training, EPIC Consulting and Indus Pak Advisors.She gave training sessions at National Outreach Program, Pearl Continental Hotel Staff and YUM-English Tea House Staff. She has been a guest speaker at Sialkot Chamber of Commerce & industry on “Challenges of Women Entrepreneurship” and on Women Day at University of Central Punjab. Recently, she was invited as a guest speaker in “Youth Leadership Development Program” at FAST University.She also conducted HONDA safe driving training sessions on behalf of HONDA Atlas Cars in different organizations Berger Paints, Mobilink, DESCON Ltd., Packages Ltd., YUM-English Tea House, TCS, WWF-Pakistan, Intelligence Bauru, Fresenius Medical Care Pakistan and Telenor Pakistan.

Performing Issue Resolution Process (Reviewing FS document and preparing issue log) during Project analysis phase. Software Testing and Software Quality Assurance.Giving SQA training to fresh resource.Creating & Reviewing Test Plan.Creating & executing Test Cases & Test Scenarios.Testing Web applications.Performing Black box, Sanity, Regression, GUI, Functional, Integration, Field Validation, Data Driven and user acceptance testing.Performing Data Migration testing in SQL database by applying quries.Bug reporting, verification of bugs reported and log issues in BugNet.Interacting with the development team to help solve the defects found.

• Software Testing and Software Quality Assurance• Creating Test Plans.• Creating Operational Plans.• Creating Training Manual• Creating User Manual• Create and execute Test Cases & Test Scenarios.• Testing Web, Mobile and Desktop applications• Black box, Regression, GUI, Functional, Integration and user acceptance testing.• Creating Test Data sheet.• Bug reporting and verification of bugs reported and locking issues in Redmine.• Interacting with the development team to help solve the defects found.• Preparing Test Status Report.• Updating RTM (Requirement Traceability Matrix)

Worked as Customer Relationship Officer in AbacusConsulting for Telenor Project. I worked on different helplines: First Call Activation, SIM Registration, Dealers support, Mobile banking and Magic Box. My job responsibilities were SIM activation, Upselling the services, Register SIM, Providing support and complaint handling of Telenor dealers, Mobile banking support and complaint handling and Magic Box support and complaint handling. I had been the part of SSG (Smart Sales Group) for being top upseller at First Call Activation Helpline.