• Responsible for leading and building Twitter’s global Software Asset Management (SAM) program by developing, implementing and overseeing best practices in process management, and governance frameworks for software procurement and lifecycle management.• Identified and streamlined current processes by engaging key cross-functional teams and stakeholders globally. Put together new plans and procedures best suited to Twitter for process improvement, defining the SAM strategy, and ensuring a path toward SAM maturity, including SAM education and bringing attention to key areas like active audit protection practices, risk assessment and risk management • Promoted continuous improvement in the cost-effective utilization by proactively reviewing software contracts, licensing T&Cs, compliance position creation and performing financial due diligence prior to new software acquisitions, renegotiating existing software contracts prior to renewal by engaging with both, the vendors, acting as a vendor manager, as well internal sourcing and procurement counterparts, and providing recommendations for lower cost alternatives where possible• Investigated several areas of optimization and gained buy-in from various teams and stakeholders by educating them on the importance of process improvement which led to realizing savings/avoidance amounting to > 3 million dollars in less than a year through application rationalization efforts, setting up metering practices, vendor compliance reconciliation, vendor contract negotiations, license deprovisioning and re-harvesting efforts

- Delivered a wide range of services to various customers across APAC (Australia, New Zealand, Indonesia, Thailand, India, Singapore, etc.) including consulting and advisory services like:• Vendor licensing education• License entitlement and inventory analysis and compliance projects including setting up reconciliation reporting in the SAM tool with clear and purposeful next steps identification• Software and IT asset management strategy workshops including maturity identification and roadmap, process and policy setup, and strategy development to help customers build a more advanced SAM practice• Vendor audit protection• Enabling various customers in their use of the Snow License Manager tool by training them effectively on the use of the tool and helping them realize savings through optimized use of the SAM tool and identifying areas of opportunity- Took on the Customer Success role for key customers to support their SAM journey and allow them to effectively use the platform and realize benefits from the deployment of the tool- Worked in the capacity of a Project Manager accountable for overseeing the smooth delivery of all projects across Asia, ensuring that all project milestones were managed seamlessly and delivered as per the required goals and committed timelines- Won the Most Valuable Person/Employee (MVP) Award, APAC for going above and beyond in performance, customer success and delivery

- Responsible for deep dive and management of the biggest software vendor contract for EY globally:• Reconciliation of entitlement and inventory data, perform risk and gap analysis and help EY understand their Effective licensing Position• Understanding and analyzing the agreements and contracts, purchases and entitlement sheets to build out the historical entitlement overview• In-depth analysis of the virtual and physical environment to summarize the correct number of licenses for deployment data• Providing strategic insights into business decisions involving software movement to the cloud, SPLA scenarios, and hosting applications for internal/external use in line with the most cost-optimal outputs

• Helped various organizations globally with compliance and reconciliation projects for a number of different software manufacturers. Provided them with advisory services on opportunities for optimization and cost savings• Created and presented an overview of current and future agreement renewal scenarios suggesting different options for renewals with an in-depth cost analysis to display financials for future agreement renewals and negotiations

• Understanding and analyzing the agreements, purchases and entitlement sheets for major publishers to get the entitlement overview• In-depth analysis of the virtual and physical environment to summarize the correct number of licenses for deployment data• Creation of manual license counts for Oracle products by looking at physical and virtual environments, and shared hardware, to bring out correct installation counts and thus create reconciliation reports• Managing various publishers end to end on the Aspera SmartTrack tool: Adding and modifying licenses, creating the catalog, correctly mapping Raw inventory to Catalog data by creating signatures and rules, filling gaps by creating downgrade paths, Understanding and analyzing the compliance position and suggestion of mitigation actions• Training all new hires on Aspera SmartTrack tool and functionalities. All process related knowledge related transfer• Was part of a 2-member team that visited and worked onsite at the Client’s office in Switzerland to understand their processes better and help with Service Design and Delivery Strategy• Part of Pilot team of 6 members for End-to-End SAM Service for the biggest client and giving inputs for Service opportunities identification and help SoftwareONE design new services

• Bringing out the scope of the project, numbers for active devices and users, cleansing the AD Info reports• Report generation for the customers in terms of licenses required to bring out their risks involved in monetary terms highlighting the top publishers prone to conducting audits• Help clients optimize their spend for Oracle License and Support Renewals• Reconciliation of entitlement and inventory data, perform risk and gap analysis and help clients understand their Effective Licensing Position for Microsoft products• Part of top 5 employees in annual overall assessment for SAM, Global Service Delivery Team(80+ team members)• Received the Employee of the month award• Winner of the Quarterly Gold Star Award• Was SPOC for EU region for all SAM Compliance related requests

Created a model based on the month-wise data provided for demand for the last 3 years, to forecast month-wise demand for the year 2014 in order to determine the ‘Optimal Production Plan’ and 'Optimal Inventory' for each month based on the number of machines available and the production capacity.

Designed and coordinated ‘Primary Market Research’ to ascertain the experience of Service Users.Large scale based study with a sample size of more than 1000 across the country. Assisted in the analysis of the data and the preparation of the report.