Amogh Deshmukh Email & Phone Number

Mumbai, Maharashtra, India

Amogh Deshmukh is the Practice Head for Senior Executive Leadership Assessment, Development & Coaching of SHRM. He is responsible for the P&L of Executive Practice in India, Asia Pacific, and MENA region. SHRM India is a wholly-owned subsidiary of SHRM, the world’s largest association devoted to human resource management with more than 325,000+ members worldwide.

Mumbai, Maharashtra, India

With more than 2 decades of experience in human resources, leadership advisory, recruitment, and talent consulting, I am responsible for managing the India Growth P&L strategy at AMS India for all our product lines from RPO (modular / Enterprise) to Advisory / Consulting Expertise, from diversity, strategic workforce planning and employer brand management to assessment and technology consulting covering the full talent life cycle.I am responsible for new business development through solution design and client presentations that bring to life our value proposition to clients. Key areas of focus for my role include: - Devising the growth and sales strategy for India region.- Strategic Client Acquisition and Client relationship management.- People and capability development.

India

• Consulting top Indian/global organizations in the space of talent selection for their green field operations or expansion plans and help them craft & setup the selection strategy for their organization. • Helping clients in implementation of talent development initiative for Hi-Potential leaders or for succession planning.• Identify the talent gap and help craft development curriculum based on behavioural modelling.• Using DDI's global project management (GPM) tools, help client organizations in sustainability planning for any talent initiative undertaken.• Conduct validation / measurement studies (qualitative / quantitative) with clients for any talent intervention made by DDI.• Partner with consulting resources to ensure customer satisfaction on all project deliverables.

Responsibilities:• Handling sales across Contract/Temp Staffing, Permanent and Executive Search for all India, Across Verticals• Build framework to analyze existing sales data and analyze the most valuable customer accounts• Analysed business scenario & presentation to the Top Mgmt for the future projections• Acting Branch Manager for 9 months, handling both operations & salesAchievements:• Won Turnkey projects and Exclusive assignments – PAN India level & Retainers at all levels of hiring• Among the Top 3 Sales personnel across the country• Build new relations and revived dead accounts in the following sectors – FMCG, Retail, BFSI, Hospitality, Real Estate, BPO, KPO,Telecom, IT InfoSec & Software Services• Won Service Excellence Award in Q3 2007

Responsibilities: • Ensure smooth operations on the floor.• Processes handled – Orange, ICICI, HSBC, SBI, Cholamandalam and Hathway. • Did cross-selling to the existing clients.• Responsible of recruitment & retention for all the projects.• Generating reports and detailed analysis of the team performance and drafting further Action Plans.• Reviewed performance of all the teams and recommend retraining for low-performers.• Implemented weekly reviews with team leaders.Achievements:• Increased retention rate for Orange process from 18% to 54%+, as a result, company billing increased by 72%.• Farmed the process strength of ICICI from 15 to 85 and Hathway from 11 to 19.• Increase the company’s revenue by 60%.

Responsibilities:• Handled team size ranging between 15 to 65 techs and 4 technical facilitators (Level 2 technicians).• Report generation and analysis for checking performance parameters (using CRM software and Avaya).• Instrumental in Kaizen implementation.• Involved in Call Audits, providing feedback and counseling the team-members to improve performanceAchievements:• Achieved and maintained number One position for 5 weeks across all the Dell sites in the World.• Positioned No. 1 for a record time of 13 weeks for FTF parameter across global Dell sites.• Six Sigma Yellow Belt certified and completed Green Belt training and Involved in Six Sigma Projects on “Customer Loyalty Index”(CLI), designed a training module and trained the entire floor on Customer Loyalty Index• Founder of Focus Group for a new parameter by Dell on “Customer Experience” and First Time Fix (FTF)• Designed a training module, trained and educated the entire floor on the same

Mmm, Marketing & Sales

B.Com, Accountancy & Taxation

Activities and Societies: 2nd Rank at Bhavans College

Education record