Amogh Mhatre Email and Phone Number
With over 7 years of experience in the hospitality industry, I specialize in delivering exceptional guest experiences through my roles in both Butler Services and the Front Office. My journey has equipped me with a deep understanding of luxury service standards, effective communication, and problem-solving skills.Efficient in handling Opera and Guest Experience Platform along with being skilled in managing reservations and telephonic communicationsI am passionate about creating memorable experiences for guests and continuously seek opportunities to elevate service excellence. Let's connect and explore how we can collaborate in the world of hospitality!
Gnosis Hospitality
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Assistant Manager - Butler ServicesGnosis Hospitality Oct 2024 - PresentJamnagar, Gujarat, India -
Butler Service Desk ExecutiveThe St. Regis Mumbai May 2023 - Oct 2024Mumbai, Maharashtra, IndiaMaintaining a roster and handling a team of 10 to 15 Associates.Established efficient workflow processes, monitored daily productivity and implemented modifications to improve the overall effectiveness of personnel and activities. -
Butler Service Desk AssociateThe St. Regis Mumbai Mar 2019 - Jun 2023Mumbai, Maharashtra, IndiaInteracted with guests professionally by phone, GXP chat, email or in-person to provide information and directing to desired staff members. Maintained office supplies inventory, Files and Digital Records. Connecting with guests and ensuring a good stay experience consistently. Making sure to resolve guests' queries to the best of my ability or collaborating with other departments to resolve the issue. -
Front Desk AgentThe St. Regis Mumbai Jan 2019 - Dec 2019Mumbai, Maharashtra, IndiaProcessing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Processing all payment types at check out. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. -
Business Center AssociateThe St. Regis Mumbai Jan 2018 - Dec 2018Mumbai, Maharashtra, IndiaAddressed the guests on arrival and proactively provided information on the library/business center services. Scheduled meetings for external and internal guests. Managed all business machines in the department. Regularly checked and updated inventory and log books for audit procedure. -
Bell Desk AssociateThe St. Regis Mumbai Nov 2017 - Dec 2017Mumbai, Maharashtra, IndiaEnsured efficient delivery and collection of luggage in a timely manner. Verified and Transported luggage from rooms to drop locations and vice versa. Assisted guests, colleagues and visitors when requested.
Amogh Mhatre Education Details
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Anjuman-I-Islams Allana Institute Of Management Studies And A.K.Hafizka Institute Of Hotel Management & Catering TechnologyHotel/Motel Administration/Management -
Smt Durga Devi Sharma Charitable Trusts Chandrabhan Sharma College Of Arts Commerce & Science At Powai Vihar Mumbai 400 076Banking
Frequently Asked Questions about Amogh Mhatre
What company does Amogh Mhatre work for?
Amogh Mhatre works for Gnosis Hospitality
What is Amogh Mhatre's role at the current company?
Amogh Mhatre's current role is Assistant Manager @ Gnosis Hospitality | Butler Services Department | Ex Mariott International Executive.
What schools did Amogh Mhatre attend?
Amogh Mhatre attended Anjuman-I-Islams Allana Institute Of Management Studies And A.k.hafizka Institute Of Hotel Management & Catering Technology, Smt Durga Devi Sharma Charitable Trusts Chandrabhan Sharma College Of Arts Commerce & Science At Powai Vihar Mumbai 400 076, Kendriya Vidyalaya.
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Amogh Mhatre
Assistant Product Manager - Godrej & Boyce Locks & Architectural Fittings And System | Ex-HafeleMumbai -
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