Andrzej Mojko Email & Phone Number

Lublin, PL

Newcastle Upon Tyne, United Kingdom

The key area of this role is to handle final tier support for CRC teams, point of escalation for over 300 front line support agents. The HD Escalation team supports all of the teams within EMEA - some 15 different languages.My duties include:- escalations to external and internal partners- legal escalations- remote cooperation with various teams in the.

Newcastle Upon Tyne, United Kingdom

Consistently provides solutions to the consumers and delivers an exceptional customer experience with every interaction. Supports all consumer contacts in the specified native language; using webmail primarily, and potentially forums and social media in coordination with Community Managers:- monitor allocated territory queues to ensure SLA’s are met.

Hartlepool

Managed CS team work accordingly to the client demands and Servcice-Level Agreement, acted as the first point of contact for advisors working on Ubisoft free to play game:- provided customer support via email- provided Second Level Support to CSR- communicated directly with Developers, GM, CM, and shared information with the team and Online Coordinator.

Hartlepool

Provided first class support to customers via E-mail:- replied to all emails, in relation to F2P games within SLA- player’s retention to maximize profits- diagnosed and troubleshot customer technical problems - investigated and resolved customer accounts and billing issues - investigated and reported any problems with the website/cheat system/web shop.

Lublin, Lublin District, Poland

Achieving a promotion in recognition of consistently outstanding attainment, managing the financial aspects for the two branch offices and confirming the accuracy of sales registers and associated documents:- Running the daily, weekly and monthly raising and coding for sales invoices, maintaining appropriate documentation for tax calculations and preparing.

Lublin, Lublin District, Poland

Undertook a number of duties and gaining continued experience within the financial management in the commercial sector including maintaining accurate registers for accounts payable and accounts received:- Managed the entry, posting and registering of bank statements and cash book reports.- Participated in stocktaking equipment and fixed assets.- Developed.

Lublin, Lublin District, Poland

Managed this prestigious short term project whilst continuing Settlement Clerk duties on a part-time basis:- Tracked, controlled and settled project expenditure in accordance with the required regulations.- Prepared precise, detailed project financial descriptions and associated accounts documentation, with responsibility for sign-off and verification of.

Lublin, Lublin District, Poland

Provided comprehensive administrative support to the Financial Manager and the Finance department including managing incoming and out-going communications including post, fax and emails, ensuring the timely distribution of important documentation:- Maintained sales documents, both physical and electronic copies.- Managed the invoice registers, arranged.

Postgraduate Studies In Accountancy

Postgraduate Studies In European Project Management

Master'S Degree, International Relations And Affairs